Can I cancel?
Yes, from your account, in two clicks, any time. You keep Pro until the end of the month you have paid for. We will not ask you why.
What happens to my CVs if I cancel?
Nothing is deleted. Every version you made stays in your account, and you can open it, read it and keep editing it for as long as the account exists. Downloading the file again needs an active subscription — so if you come back to job hunting later, resubscribing puts you straight back to the CVs you already wrote.
Do I need Pro to see my score?
No. The report itself is never cut down — every fix, always. Free gives you one a month, which is enough to fix a CV once. Pro raises it to thirty a month, which is what you need when you are scoring yourself against a different job every week.
The free download — is it really only one?
Yes, one per account, and it does not come back on the 1st. It is a real file though: the same PDF or Word document a subscriber gets, with no watermark and nothing held back, so you can send it to an employer that day. We ask you to read the preview through before you spend it. Building the CV, switching between the layouts and editing it later all stay free and unlimited — it is only the file that is counted.
What does “unlimited, fair use” actually mean?
It means there is a ceiling, it is high, and we would rather tell you the number than let you find it. Per month, on Pro: 30 full CV reports, 200 match scores, 100 CVs tailored to a specific job, 50 downloads, 40 cover letters, 20 LinkedIn reviews, 20 interview sets with 200 answers reviewed, 20 rewrites, 20 in-builder improvements, 30 follow-up emails and 20 CV reads. Applying to three jobs a day, every day, does not reach any of them. If you do reach one, reply to any of our emails and we will sort it out rather than leave you stuck.
Do I get the match score on the free plan?
You get one, once — on whichever job you choose, so you can see what it actually tells you before deciding whether it is worth paying for. After that it is Pro. You also keep, free and unlimited, the matching that decides which jobs are shown to you: the list at the top of the vacancies page is ranked against your target role, your seniority and how recently the job was posted, and it is free and unlimited. What Pro adds is the number on a particular vacancy — how well your actual CV reads against that job’s description, and what is missing.
Is my CV ever shown to employers?
Only if you switch that on yourself, in your account. It is off by default.
What if Pro does not do what this page says?
Email us within fourteen days and we will refund you. If it did not do the job, we should not keep the money.
Why is this cheaper than the American tools?
Because it is priced for this region, not converted from a US price. Same work, different market.