Workshop Supervisor | Al- Futtaim Automotive | CJDR

Role Overview

Workshop Supervisor at Al-Futtaim Automotive, CJDR service facility in Mussafah. Lead daily operations, oversee technician teams, manage workflow efficiency, and maintain the highest service standards across all vehicle repairs and customer interactions.

Company Overview

Al-Futtaim is a leading regional automotive group with globally recognized automotive brands and modern facilities.

Role Purpose

Oversee complete workshop operations at a CJDR (Chrysler, Jeep, Dodge, Ram) service facility, ensuring timely vehicle repairs, quality standards, team productivity, and seamless coordination across service departments.

Key Responsibilities

Operations & Workflow

• Supervise daily workshop operations and manage the complete vehicle service cycle from intake through quality inspection and delivery.
• Allocate repair assignments to technicians based on skill level, workload capacity, and specific job requirements.
• Monitor job progress to ensure timely completion and adherence to promised delivery schedules.

Coordination & Stakeholder Management

• Coordinate with Service Advisors, Parts Department, Warranty Department, and cross-functional teams to optimize workflow.

Facilities & Compliance

• Maintain workshop facilities, tools, and equipment in proper working condition and ensure compliance with safety standards.

Quality Assurance

• Implement quality control measures and address any deficiencies in repair work.

Qualifications & Experience

• Proven supervisory experience in an automotive workshop or similar service environment.
• Strong knowledge of vehicle repair processes, technical standards, and manufacturer specifications.

Skills & Competencies

• Excellent leadership and team management skills with the ability to motivate and develop technicians.
• Proficiency in inventory and resource management with focus on cost optimization and productivity.

Additional Information

• Competitive salary and benefits package.
• Career development opportunities within a leading regional automotive group.
• Professional working environment with modern facilities and equipment.
• The chance to work with globally recognized automotive brands in a dynamic, growth-focused organization.