Wave Pool Instructor

Role Overview

Wave Pool Instructor at Minor International, located at Banana Island Resort Doha By Anantara.

Company Overview

Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI brands. The company operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Role Purpose

Oversee wave pool activities, ensure guest safety, enforce operating procedures, and deliver excellent customer service to create a safe and enjoyable aquatic experience for all visitors.

Key Responsibilities

Supervision & Safety Enforcement

• Supervise wave pool activities and ensure all guests follow safety rules and operating procedures.
• Conduct safety briefings and explain wave pool guidelines to guests.
• Enforce height, age, and safety restrictions as per park policies.
• Monitor swimmers and pool conditions continuously to prevent accidents and respond to emergencies.

Guest Assistance & Service

• Assist guests entering and exiting the wave pool safely.
• Deliver excellent guest service and maintain a positive atmosphere.
• Respond quickly and effectively to incidents, emergencies, and guest concerns.

Operations & Maintenance

• Perform routine inspections of wave pool areas, equipment, flotation devices, and safety signage.
• Maintain cleanliness and organization of pool decks and guest areas.
• Record incidents, maintenance concerns, and daily operational reports.

Coordination & Events

• Coordinate with lifeguards, operations staff, and maintenance teams to ensure smooth operations.
• Support special events, aquatic programs, and group activities when required.

Qualifications & Experience

• High school diploma or equivalent required.
• Previous experience in aquatic facilities, water parks, swimming instruction, or guest operations preferred.
• Lifeguard certification required or willingness to obtain before employment.
• CPR, First Aid, and water rescue certifications preferred.
• Strong swimming ability and knowledge of water safety procedures.

Skills & Competencies

• Good communication and interpersonal skills.
• Ability to stay alert and respond calmly in emergency situations.

Additional Information

• Flexible to work shifts, weekends, holidays, and peak seasons.