Warehouse Supervisor ECOM - Logistics - Kuwait

Role Overview

Warehouse Supervisor ECOM - Logistics position at Al Tayer Group, based in Kuwait. The role oversees day-to-day operations of a retail online warehouse, ensuring efficient receipt, storage, movement, and distribution of retail and visual merchandising assets while leading a team to deliver operational excellence.

Key Responsibilities

Inventory & Asset Management

• Receive all orders into the warehouse and cross-check against procurement records.
• Check order accuracy and report any inconsistencies or damages in a timely manner.
• Keep accurate and detailed inventory of stock stored in the VM warehouse.
• Protect VM assets from damages and unnecessary wear and tear during movement and storage.
• Take preventative measures to protect props.
• Dispose of creative assets after an agreed length of time through staff sale or wastage.

Operations & Logistics

• Manage the logistics of moving creative assets across the retail estate.
• Manage the delivery schedule for the drivers.
• Implement excellent housekeeping standards within the warehouse.

Team Leadership & Supervision

• Supervise the team of Warehouse Coordinators and Drivers.
• Guide and motivate the team to ensure tasks are delivered in a timely manner and as per process.

Health, Safety & Compliance

• Ensure self and team conduct tasks in a safe manner in line with health and safety best practice.

Qualifications & Experience

• 3–5 years of experience within retail logistics or warehouse/stockrooms with ECOM experience (essential).
• Experience in inbound and outbound operations fulfillment.
• 3–5 years of supervisory experience in similar retail warehouse.
• Previous experience in high volume and fast-paced environments.
• A relevant vocational qualification would be an advantage.

Skills & Competencies

• Process driven.
• Excellent attention to detail.
• Can work with minimal guidance.
• Fluent in English.
• Excellent proficiency in MS Office, including Excel.
• Warehouse systems expertise.
• ERP system knowledge.
• Performance tracking and reporting capabilities.