Job description
Role Overview
Warehouse Manager at JINGDONG Logistics (JD Logistics), a technology-driven supply chain and logistics solutions provider under JD.com. Location not specified in the source material.
Company Overview
JINGDONG Logistics is part of JD.com and operates one of the most extensive logistics infrastructures in the world. The company manages more than 3,600 warehouses with over 34 million square meters of space. The Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions. JINGDONG Logistics operates 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by global brands JoyLogistics and JoyExpress. The company provides end-to-end logistics services spanning warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations.
Role Purpose
Lead strategic planning, end-to-end operations management, cost control, team leadership, and cross-departmental collaboration to ensure efficient, safe, and compliant warehouse operations that enhance customer experience and support JD.com's global supply chain objectives.
Key Responsibilities
Strategic Planning and System Construction
- Develop warehousing development plans, process standards, and annual plans based on company strategy.
- Build warehousing management systems aligned with organizational goals.
- Plan warehouse layout and equipment configuration to optimize space utilization.
- Promote standardization and intelligent transformation to enhance warehousing operational efficiency.
End-to-End Operations Management
- Coordinate the entire process of goods receiving, storage, inventory checking, and order processing.
- Monitor key metrics including inventory turnover rate and accuracy.
- Optimize operation routes and resource allocation to ensure efficient and orderly warehouse operations.
- Reduce error rates and losses through process improvements and operational oversight.
Cost Control and Efficiency Improvement
- Analyze cost structure of warehousing including labor, equipment, and space costs.
- Formulate cost-reduction strategies and promote process optimization.
- Promote application of automation tools to improve efficiency.
- Monitor labor productivity and space efficiency data to continuously improve warehousing efficiency and cost-effectiveness.
Team Management and Risk Control
- Recruit, train, and evaluate warehouse team performance.
- Optimize organizational structure to enhance team execution capability.
- Establish safety management systems to ensure warehouse safety and compliance.
- Handle major exceptions and emergencies to prevent operational risks.
Cross-Department Collaboration and Service Optimization
- Coordinate with logistics, sales, and other departments to align upstream and downstream supply chain resources.
- Resolve business interface issues across departmental boundaries.
- Collect customer feedback and optimize warehouse service processes.
- Improve customer satisfaction and market competitiveness through service enhancements.
Additional Information
- JINGDONG Logistics is an equal opportunity employer committed to building a diverse and inclusive workplace.
- Employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.