Job description
Role Overview
Warehouse Manager at JINGDONG Logistics (JD Logistics), a technology-driven supply chain and logistics solutions provider under JD.com. This role is based at one of JD Logistics' locations globally.
Company Overview
JINGDONG Logistics is part of JD.com and operates one of the world's most extensive logistics infrastructures, managing more than 3,600 warehouses with over 34 million square meters of space. The company provides end-to-end logistics services including warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations. JD Logistics operates 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by global brands JoyLogistics and JoyExpress. The team values collaboration, ownership, and high-quality results in a fast-paced, dynamic environment.
Role Purpose
Lead warehouse operations across all stages of the supply chain—from goods receiving through order processing—by optimizing efficiency, controlling costs, managing teams, and ensuring safety and compliance. Drive continuous improvement through standardization, intelligent transformation, and cross-departmental alignment to enhance customer satisfaction and operational excellence.
Key Responsibilities
Strategic Planning and System Construction
- Develop warehousing development plans, process standards, and annual plans based on company strategy.
- Build a warehousing management system.
- Plan warehouse layout and equipment configuration.
- Promote standardization and intelligent transformation to enhance warehousing operational efficiency.
End-to-End Operations Management
- Coordinate the entire process of goods receiving, storage, inventory checking, and order processing.
- Monitor key metrics such as inventory turnover rate and accuracy.
- Optimize operation routes and resource allocation to ensure efficient and orderly warehouse operations.
- Reduce error rates and losses.
Cost Control and Efficiency Improvement
- Analyze the cost structure of warehousing including labor, equipment, and space.
- Formulate cost-reduction strategies.
- Promote process optimization and application of automation tools.
- Monitor labor productivity and space efficiency data.
- Continuously improve warehousing efficiency and cost-effectiveness.
Team Management and Risk Control
- Manage warehouse team recruitment, training, and performance evaluation.
- Optimize organizational structure to enhance team execution capability.
- Establish safety management systems.
- Handle major exceptions and emergencies.
- Prevent operational risks and ensure warehouse safety and compliance.
Cross-Department Collaboration and Service Optimization
- Coordinate with logistics, sales, and other departments to align upstream and downstream supply chain resources.
- Resolve business interface issues.
- Collect customer feedback and optimize warehouse service processes.
- Improve customer satisfaction and market competitiveness.
Additional Information
- JD Logistics is committed to building a diverse and inclusive workplace and is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
- Competitive salary and great locations offered.
- Supportive, people-first culture.