Waiter/Waitress (Scarpetta) - Waldorf Astoria Doha Lusail

Role Overview

Waiter/Waitress at Scarpetta, Waldorf Astoria Doha Lusail, Hilton.

Role Purpose

Deliver exceptional food and beverage service to guests by creating memorable dining experiences through attentive, efficient, and knowledgeable table service while upholding Hilton's hospitality standards.

Key Responsibilities

Guest Experience

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.

Menu & Product Knowledge

• Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.

Service Delivery

• Take food and beverage orders and enter them into the point-of-sale system.
• Deliver completed orders promptly with attention to detail.

Station Management

• Maintain the food service station fully stocked, clean, and organized.

Compliance & Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Additional Information

• Core values: passion for hospitality, integrity, leadership, teamwork, ownership and accountability, and focus on execution.