Waiter/Waitress

Role Overview

Waiter/Waitress position at Hilton, providing food and beverage service in a hotel hospitality setting.

Role Purpose

To deliver memorable guest experiences through attentive food and beverage service, creating warm and welcoming interactions that define exceptional hospitality.

Key Responsibilities

Guest Service

• Delight guests by bringing an upbeat and friendly attitude to all interactions and proactively looking for ways to make their meal experience special
• Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence

Operations

• Take food and beverage orders and enter them into the point-of-sale system
• Deliver completed orders promptly with attention to detail
• Manage the food service station to ensure it is always fully stocked, clean, and organized

Compliance & Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations
• Ensure the highest standards of guest and team member well-being

Additional Information

The role requires a passion for spreading the light and warmth of hospitality, acting with integrity, inspiring others through leadership, believing that teamwork drives the best outcomes, demonstrating a sense of ownership and accountability, and maintaining focus on the present moment with urgency and discipline.