Waiter

Role Overview

Waiter position at Hilton, delivering food and beverage service in a hotel hospitality environment.

Role Purpose

Provide memorable food and beverage service experiences that delight guests while maintaining operational excellence, health and safety standards, and a welcoming atmosphere.

Key Responsibilities

Guest Service

• Deliver an upbeat and friendly attitude to all guest interactions and proactively identify opportunities to enhance the meal experience.
• Learn and master the details of all menu items, promotions, and specials to answer guest questions with confidence.

Order & Service Operations

• Take food and beverage orders from guests and enter them accurately into the point-of-sale system.
• Deliver completed orders promptly with attention to detail.

Station Management

• Maintain the food service station in a fully stocked, clean, and organized condition at all times.

Compliance & Standards

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
• Ensure the highest standards of guest and team member well-being through adherence to regulatory requirements.

Additional Information

This role requires a passion for hospitality and a commitment to Hilton's core values: spreading warmth and light in hospitality, acting with integrity, inspiring through leadership, driving teamwork, owning accountability, and bringing urgency and discipline to every moment.