Job description
Role Overview
Teller at Emirates NBD, UAE. This role is open to UAE Nationals only. Positions are available across all UAE locations including Dubai and Abu Dhabi.
Company Overview
Emirates NBD is a market leader across the MENAT region (Middle East, North Africa and TΓΌrkiye) with a presence in 13 countries, serving over 9 million customers. The company is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. Emirates NBD serves customers through retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The company is a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of branches. Emirates NBD operates Liv, the lifestyle digital bank, which has over half a million users and is the fastest-growing digital bank in the region.
Role Purpose
Provide exceptional customer service and perform a variety of banking transactions accurately and efficiently. Manage routine financial transactions such as deposits, withdrawals, and payments while ensuring compliance with all banking policies and procedures.
Key Responsibilities
Customer Service
- Greet customers and provide prompt, courteous, and efficient service.
- Respond courteously and effectively to customer problems, escalating those beyond the role limits to superiors.
Transaction Processing
- Process deposits, withdrawals, and payments accurately.
- Handle cash and checks, ensuring all transactions are balanced at the end of the day.
- Assist customers with requests on international money exchange.
Cash Management & Compliance
- Maintain and balance the cash drawer daily.
- Ensure compliance with bank policies, procedures, and regulations.
Qualifications & Experience
- High school diploma or equivalent.
- 0 to 5 years of experience.
Skills & Competencies
- Comfortable working face to face with customers.
- Good spoken and written communication in English.
- Able to work quickly whilst maintaining accuracy.
Additional Information
Emirates NBD offers competitive rewards, benefits and perks including a flexible work policy to work from home whenever it suits. The company provides a huge range of professional development opportunities to accelerate your career. Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success.