Technical Services Specialist (Intern)

Role Overview

Technical Services Specialist (Intern) at Abbott, based in Riyadh, Saudi Arabia, within the Core Diagnostic division.

Company Overview

Abbott is a diagnostics company empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. More than 10 million tests are run daily on Abbott's diagnostics instruments, providing lab results for millions of people.

Role Purpose

As an experienced professional individual contributor, you will work under limited supervision to apply subject matter expertise in Medical Device Field Service, providing technical analysis, troubleshooting, and customer-focused solutions to support product implementations and customer satisfaction.

Key Responsibilities

Technical Analysis & Problem-Solving

• Apply technical knowledge to analyze product implementations, modifications, and enhancements in accordance with specific customer specifications.
• Troubleshoot technical problems and issues, determine technical solutions in accordance with product and customer specifications.
• Assess product needs in accordance with customer specifications.
• Recommend actions to company or customer representatives for coordinative product solutions.

Customer Support & Training

• Conduct technical training and product briefings with customers, vendors, and company representatives.
• Act as local on-site representative to customer organization members.

Qualifications & Experience

• Bachelor's degree in Biomedical Engineering.
• Saudi Council of Engineers (SCE) license.

Additional Information

• Job Family: Administrative Support.
• Division: CRLB Core Lab.
• Work Shift: Standard.
• Location: NCCI Tower, Riyadh, Saudi Arabia.