Talent Resourcing Manager
IHG Hotels and Resorts
Job description
Role Overview
Talent Resourcing Manager at IHG Hotels and Resorts, InterContinental Doha Beach & Spa, located in Doha, Qatar.
Company Overview
IHG Hotels and Resorts is the world's largest family of luxury hotels. InterContinental Doha Beach & Spa is located on Doha's longest private beach in West Bay Lagoon, nestled in landscaped gardens. The property features 12 restaurants, recreational facilities, a free-form swimming pool, and Spa InterContinental. Situated minutes from downtown Doha, major government and corporate offices, the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club.
Role Purpose
The Talent Resourcing Manager ensures the hotel attracts, identifies, and secures the right talent to support current and future business needs. The role combines strategic workforce planning with hands-on recruitment, talent sourcing, employer branding, candidate engagement, and recruitment process improvement.
Key Responsibilities
Strategic Workforce Planning
- Develop and implement the hotel's talent resourcing strategy in alignment with business priorities and workforce requirements.
- Partner with the HR leadership team and Department Heads to understand current and future talent needs.
- Support workforce planning and manpower requirements by providing recruitment insights and market data.
- Provide market intelligence on talent availability, salary expectations, competitor activity, and recruitment trends.
- Recommend appropriate sourcing strategies based on role requirements, market conditions, and business priorities.
Recruitment Operations
- Lead and oversee the end-to-end recruitment process for assigned vacancies.
- Partner with hiring managers to establish clear job requirements, candidate profiles, and selection criteria.
- Conduct candidate screening, interviews, assessments, and selection activities as required.
- Ensure candidates are assessed fairly and consistently against the requirements of the role.
- Support hiring managers in making informed and objective recruitment decisions.
- Manage offers and recruitment negotiations within approved salary structures and hotel guidelines.
- Ensure recruitment documentation and approvals are completed accurately and in a timely manner.
- Maintain a strong focus on quality of hire, candidate suitability, and long-term retention.
- Identify opportunities to improve recruitment efficiency, quality, and time-to-fill.
Talent Pipeline Development
- Develop proactive talent pipelines for critical, high-volume, and hard-to-fill positions.
- Build and maintain active talent pools for key hotel functions and recurring recruitment needs.
- Develop pipelines for critical roles before vacancies arise.
- Identify high-potential external talent through targeted market mapping and direct sourcing.
- Maintain relationships with strong candidates who may become future opportunities.
- Develop talent communities across key hospitality disciplines.
- Support succession and internal mobility initiatives by identifying internal talent where appropriate.
- Establish relationships with hospitality schools, universities, professional networks, and relevant talent communities.
Employer Branding & Candidate Engagement
- Support the development and execution of the hotel's employer branding strategy.
- Position InterContinental Doha Beach & Spa as an employer of choice within the local and international hospitality market.
- Develop creative recruitment campaigns and talent attraction initiatives.
- Leverage social media and digital channels to showcase the hotel's culture, colleagues, career opportunities, and employee experience.
- Coordinate recruitment marketing materials, job advertisements, career events, and talent campaigns.
- Ensure job advertisements accurately reflect the hotel's culture, role expectations, and employee value proposition.
- Identify innovative ways to attract talent in competitive and hard-to-fill markets.
- Ensure candidates receive a professional, engaging, and consistent experience throughout the recruitment process.
- Maintain clear and timely communication with candidates regarding interview stages, assessments, offers, and onboarding requirements.
- Ensure recruitment processes are organized, efficient, and respectful of candidates' time.
- Gather candidate feedback and identify opportunities to improve the overall recruitment experience.
- Act as a strong ambassador for the InterContinental and IHG employer brand throughout the candidate journey.
Recruitment Compliance & Governance
- Ensure recruitment activities comply with IHG policies, hotel procedures, approved manpower plans, and applicable local regulations.
- Maintain accurate recruitment records and ensure all required approvals and documentation are completed.
- Monitor recruitment activity through relevant HR and recruitment systems.
- Ensure recruitment data is accurate and updated in a timely manner.
- Maintain appropriate confidentiality of candidate information.
- Work closely with HR and relevant stakeholders to ensure employment documentation, background checks, references, medical requirements, and onboarding processes are appropriately coordinated.
- Support recruitment audits and identify opportunities to strengthen recruitment governance.
Reporting & Analytics
- Monitor and report on key recruitment KPIs, including vacancies, time-to-fill, source effectiveness, candidate pipeline, offer acceptance, and quality of hire.
- Analyze recruitment trends and identify opportunities for improvement.
- Provide regular recruitment updates to HR leadership and hotel management.
- Evaluate the effectiveness and return on investment of recruitment channels and external agencies.
- Use recruitment data to improve sourcing strategies and workforce planning.
- Benchmark recruitment performance against relevant market and hospitality standards.
Stakeholder Management & Leadership
- Build strong and credible relationships with General Managers, Department Heads, hiring managers, and HR colleagues.
- Act as a trusted recruitment advisor to operational leaders.
- Challenge recruitment requirements constructively where appropriate and ensure vacancies are supported by sound business needs.
- Coach hiring managers on interviewing, candidate assessment, selection, and effective recruitment practices.
- Facilitate recruitment discussions and support leaders in making timely hiring decisions.
- Work closely with the HR team to ensure a seamless transition from recruitment through onboarding.
- Lead, coach, and develop Talent Resourcing colleagues where applicable.
- Allocate recruitment priorities according to business needs and vacancy criticality.
- Share recruitment best practices and develop the team's sourcing and assessment capabilities.
Sourcing
- Develop effective sourcing strategies using IHG Careers, professional networks, social media, recruitment platforms, talent databases, referrals, agencies, and other channels.
Qualifications & Experience
- Proven experience in Talent Acquisition, Recruitment, Talent Resourcing, or HR, preferably within a large hotel or hospitality organization.
- Previous experience at Manager or senior recruitment level is preferred.
- Strong understanding of hospitality recruitment and the local and international talent market.
- Demonstrated experience in proactive sourcing, market mapping, talent pipelining, and direct recruitment.
- Degree or qualification in Human Resources, Business Administration, Hospitality Management, or a related field is preferred.
Skills & Competencies
- Strong stakeholder-management skills with the ability to influence and advise senior operational leaders.
- Excellent interviewing and candidate assessment skills.
- Experience developing employer branding and recruitment marketing initiatives is an advantage.
- Strong understanding of recruitment technology, applicant tracking systems, social media sourcing, and digital recruitment platforms.
- Commercially aware with the ability to understand workforce requirements and translate them into effective recruitment strategies.
- Strong analytical skills and experience using recruitment data and KPIs to drive decisions.
- Highly organized with the ability to manage multiple vacancies and competing priorities.
- Excellent command of English; additional languages are an advantage.
Additional Information
- Competitive salary and benefits provided.
- Visit www.careers.ihg.com to find out more about IHG.