Talent Development Lead

Role Overview

Talent Development Lead at Miral Destinations (Miral Experiences), Abu Dhabi. This role drives learning and development strategy across world-class attractions and experiences, including Ferrari World, Yas Waterworld, Warner Bros. World, SeaWorld, CLYMB, TeamLab Phenomena, and Qasr Al Watan.

Company Overview

Miral Experiences is a region's leader in the management and operation of award-winning immersive attractions and experiences across Abu Dhabi. The diverse portfolio specializes in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, discovery, and cultural enrichment.

Role Purpose

This role exists to drive learning and development strategy, empower colleagues across world-class attractions, and foster a culture of continuous learning, growth, and excellence across the organization. You will collaborate with HR Business Partners, business leaders, and stakeholders to identify learning needs, design innovative development solutions, and deliver engaging learning experiences that support business objectives.

Key Responsibilities

Stakeholder Management

• Partner with HR Business Partners and business leaders to understand departmental and park-specific learning requirements.
• Build strong relationships with stakeholders through regular engagement, park visits, and special events.
• Ensure learning initiatives are aligned with business priorities and organizational goals.

Learning & Development Strategy and Delivery

• Manage the end-to-end learning cycle, including learning needs analysis, program design and development, training delivery and facilitation, and evaluation and continuous improvement.
• Deliver engaging and impactful workshops focused on technical, knowledge-based, and soft-skill development for employees at all levels.
• Design and develop innovative online learning content using tools such as Articulate and VYond.
• Launch and manage learning solutions across platforms including Viva Engage, Loop, LMS, and Microsoft Teams.
• Maintain accurate learning records and support reporting requirements.

Talent Initiatives and Development

• Partner with the Talent Management team to support Individual Development Plan (IDP) implementation.
• Support Miral's Emiratization strategy in collaboration with the Emiratization team.
• Contribute to internship programs, cross-training initiatives, and multiskilling projects.

Qualifications & Experience

Education

Essential

• Diploma or Bachelor's Degree in any field

Preferred

• Train the Trainer Certification (ATD / ISTD)
• Facilitation Certification (ATD) or Coaching Certification (ICF)

Experience

Essential

• Minimum 3 years of Learning & Development experience
• Strong background in training design, facilitation, and delivery

Preferred

• Experience within Hospitality, Retail, Leisure, Attractions, or Theme Park industries

Skills & Competencies

Essential

• Learning Needs Analysis
• ADDIE Methodology
• Program Design & Development
• Facilitation & Training Delivery
• Evaluation Models (Kirkpatrick, Phillips ROI, etc.)
• Learning Management Systems
• Stakeholder Management and Collaboration
• Microsoft Office Suite, Outlook, and Teams
• Excellent English communication skills

Preferred

• Oracle Learning Management System (LMS)
• Online content creation and authoring tools
• Video, graphic design, and digital learning development tools