Talent Acquisition Specialist (5-Month Maternity Cover Contract)

Role Overview

Talent Acquisition Specialist (5-Month Maternity Cover Contract) at CXG, remote position.

Company Overview

Founded in 2006, CXG is a global customer experience company positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The organization comprises 270 collaborators whose mission is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.

Role Purpose

Lead end-to-end recruitment across CXG's global offices to support organizational growth by attracting and hiring top talent. Oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness. This role reports directly to the Chief People Officer as part of the Global People Team.

Key Responsibilities

Global Talent Acquisition

• Lead recruitment for CXG's offices across EMEA, Americas, and APAC regions, and remote hires.
• Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.
• Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.
• Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.
• Conduct first-round interviews to assess competencies, experience, and cultural fit.
• Enhance the overall candidate experience by ensuring clear communication and smooth process flow.
• Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.

ATS Migration

• Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live.
• Train hiring managers and internal users on the new system and provide ongoing support after launch.
• Ensure data accuracy and continuity of live recruitment processes throughout the transition.
• Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track.

Systems, Tools & Vendor Management

• Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools.
• Coordinate with external vendors when required and provide feedback on system performance or tool suitability.

Global Mobility

• Lead global mobility processes, including geographical relocations and departmental and internal moves.
• Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.
• Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• 4+ years of experience in Talent Acquisition within an international or fast-paced environment.
• Strong experience managing end-to-end recruitment across multiple regions and levels.
• Experience with ATS platforms, assessment tools, and HR systems such as Factorial and other AI recruitment tools.
• Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.
• Experience in consulting, luxury, customer experience, or multinational environments.
• Availability to join on short notice for a 5-month contract.

Skills & Competencies

• Strong interviewing and assessment skills.
• Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.
• Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.
• Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.
• High attention to detail with flawless document accuracy in offers, job ads, summaries, and interview notes.
• Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.
• Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.
• Ability to use data to track recruitment metrics, improve processes, and support decision-making.
• High cultural awareness and ability to adapt communication across regions and seniority levels.

Additional Information

• Contract type: 5-month fixed-term maternity cover contract.
• Work location: Remote.
• Strongly preferred: Hands-on experience with ATS migration or implementation projects, including data transfer, workflow setup, user training, and go-live support.