Supervisor

Role Overview

Supervisor (Pest Control) at Rentokil Initial, responsible for overseeing daily field operations and leading a team of Technicians to ensure the safe, efficient, and high-quality delivery of pest management services.

Role Purpose

Oversee daily field operations and lead Technicians to deliver safe, efficient, and high-quality pest management services. Monitor service performance, support team development, ensure compliance with company procedures and regulatory requirements, and promote operational excellence while maintaining high customer satisfaction.

Key Responsibilities

Health & Safety Leadership

• Promote a strong Health & Safety culture and lead by example in maintaining safe working practices.
• Ensure compliance with company Standard Operating Procedures (SOPs), work instructions, Health & Safety (H&S), quality management requirements, and applicable legal regulations.
• Verify that technicians use required Personal Protective Equipment (PPE) correctly and maintain it in good condition.
• Ensure safe work practices are followed when working at heights, in confined spaces, or within operational industrial environments, where applicable.
• Conduct field safety inspections and behavioral safety observations to promote compliance and continuous improvement.
• Investigate incidents, accidents, near misses, unsafe conditions, and safety concerns, ensuring timely reporting and follow-up with the Line Manager.
• Participate in and promote all required Health & Safety training sessions.
• Review and verify risk assessments, method statements, permits to work, and safety requirements before work begins.

Operations & Service Delivery

• Ensure all pest control services are completed safely, effectively, and in accordance with company procedures and customer requirements.
• Supervise the application of pesticides, rodenticides, fumigants, and non-chemical control measures in line with approved procedures and product label instructions.
• Oversee the safe handling, transportation, storage, and disposal of pesticides and related materials in accordance with applicable regulations.
• Monitor chemical handling, storage, transportation, and disposal activities to ensure compliance with company procedures and regulatory requirements.
• Review and verify the accuracy and completion of inspection records, service documentation, and other required operational records.

Compliance & Customer Management

• Ensure compliance with customer site rules, contractor requirements, and permit-to-work systems, where applicable.
• Comply with and promote the company's and legal driving safety regulations.

Equipment & Fleet Management

• Oversee the maintenance and operational readiness of company vehicles, application equipment, and tools.
• Ensure defective equipment is reported and addressed promptly.

Qualifications & Experience

• Minimum high school education, up to a college degree in any field (company provides training).
• 3–5 years of experience in handling and leading teams in a pest control company.
• Supervisory experience preferred.
• Successful completion of the H&S Onboarding Training Course.
• Valid driving license (applicable to employees assigned driving duties).

Additional Information

• Competitive Salary
• 22 vacation days per year
• Medical Insurance Class B
• 1 yearly ticket to visit home country