Supervisor - Entertainment & Events Technical

Role Overview

Supervisor – Entertainment & Events Technical at Six Flags Qiddiya City and Aquarabia. This role ensures the flawless execution of all technical aspects of live entertainment and events, supervising skilled technicians and overseeing installation, operation, troubleshooting, and maintenance of audio, visual, lighting, special effects, and staging equipment.

Role Purpose

To lead a team of technicians in delivering world-class technical support for seamless and engaging entertainment experiences. The Supervisor ensures that equipment and systems are safe, reliable, and compliant with industry standards while supporting all live productions and special events.

Key Responsibilities

Team Leadership & Development

• Lead and supervise a team of technicians, ensuring smooth daily operations, proper staffing, and high-quality execution of technical setups.
• Provide hands-on training, mentorship, and skill development for technicians, ensuring cross-functional expertise within the team.

Technical Operations

• Oversee the setup, operation, and strike of lighting, sound, video, rigging, and special effects systems for shows and events.
• Conduct troubleshooting, preventive maintenance, and emergency repairs to minimize downtime and ensure equipment reliability.
• Act as the first escalation point for resolving technical issues during live performances and special events.

Safety & Compliance

• Ensure all technical operations adhere to safety regulations, equipment handling procedures, and international entertainment standards.
• Monitor and maintain commitment to safety, quality, and guest satisfaction in all technical operations.

Stakeholder Collaboration

• Collaborate with the Entertainment department, event managers, and external vendors to ensure technical requirements are met for all productions.
• Communicate and coordinate effectively both with internal teams and external vendors.

Budget & Continuous Improvement

• Monitor technical budgets, assist in cost control, and recommend improvements for cost efficiency.
• Stay up to date with emerging entertainment technologies and recommend equipment upgrades to enhance guest experience.

Reporting

• Generate reports on technical operations, including equipment usage, incidents, and maintenance logs.

Qualifications & Experience

• High school diploma or above.
• Minimum 3 years of experience in entertainment, theatre, show, or event production.
• Experience in large waterpark, theme park, or cruise line management.

Skills & Competencies

• Proficiency in troubleshooting and maintaining audio, lighting, video, rigging, and special effects equipment.
• Proficiency in Microsoft applications, QSYS, Disguise, Medialon, 7thsense, Grand MA, ETC lighting, Allen & Heath, Yamaha, Digico, and other industry-appropriate applications and systems.
• Excellent communication and coordination abilities, both with internal teams and external vendors.
• Strong organizational skills with the ability to manage multiple setups and rapid turnarounds.
• Ability to work in a dynamic environment with teams ensuring guest satisfaction.

Additional Information

• Ability to work a flexible schedule, including nights, weekends, and holidays.