Store Manager - Vuori - Riyadh

Role Overview

Store Manager for Vuori at Al Tayer Group, located in Riyadh.

Role Purpose

Manage and develop the store team to achieve high levels of revenue whilst maintaining brand image, operational compliance and customer satisfaction.

Key Responsibilities

Operations & Compliance

• Ensure all Company policies and procedures are implemented and adhered to.
• Ensure Company Health & Safety standards are adhered to at all times.
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
• Prepare and implement stock takes in store in liaison with the Operations team.
• Ensure Visual Merchandising standards are maintained within brand guidelines.
• Implement Company expectations of standards, maintenance and cleanliness.

Sales & Performance

• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets.
• Analyse stock management information available to ensure sales opportunities are maximised.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations.

Reporting & Business Insights

• Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
• Keep abreast of market trends and competitor activity and provide feedback and recommendations to the Company.
• Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties.

Customer Service

• Cultivate a culture of excellent customer service, leading by example.
• Resolve customer complaints effectively and promptly.

Stakeholder Management

• Establish and maintain effective professional relationships with key business partners.
• Feedback to relevant parties on sales promotions and brand activities.

People Management

• Provide leadership and direction to team members towards the achievement of goals and objectives.
• Coach and motivate team to enhance performance and produce quality work.
• Ensure that team members are continuously developed for higher level roles.

Qualifications & Experience

• Graduate in any discipline.
• 5–7 years of experience successfully running a profitable retail store.