Job description
Role Overview
Stewarding Manager at Hilton. This role provides strategic oversight of all stewarding operations across the property, delivering memorable guest experiences through exceptional hospitality and operational excellence.
Company Overview
Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company operates a suite of world-class brands and maintains a company-wide commitment to providing the best stay for every guest. Hilton has earned repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.
Role Purpose
As a Stewarding Manager, you provide strategic oversight of all stewarding operations across the property, spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Key Responsibilities
Inventory Control
- Lead daily coordination, distribution, storage, and maintenance of essential items including china, glassware, linen, and silver, ensuring accuracy and availability for all operations.
Equipment Maintenance
- Oversee the security, maintenance, and optimal functionality of all food service equipment.
Sanitation & Compliance
- Develop, implement, and oversee compliance with sanitation procedures to ensure all food and beverage areas meet the highest hygiene and safety regulations.
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.
Financial Management
- Monitor expenses and implement cost-saving strategies to support operational efficiency and profitability while maintaining quality standards.
Team Leadership & Development
- Recruit, train, supervise, coach, and mentor team members.
- Conduct performance evaluations and provide professional development opportunities.
- Recognize achievements to build, retain, and engage a high-performing team.
Qualifications & Experience
- High School Diploma or University Degree.
- X years of experience in hotel management.
- License or Certification (specific requirements not detailed in source).
Skills & Competencies
- Passion for spreading the light and warmth of hospitality.
- Acting with integrity and always doing the right thing.
- Inspiring others through leadership.
- Belief that teamwork drives the best outcomes.
- Sense of ownership and accountability.
- Focus on the now, bringing urgency and discipline to every moment.
Additional Information
- Languages: Specific language requirements not detailed in source.