Steward|General Stewarding (AJBR)

Role Overview

Steward | General Stewarding position at Emaar, responsible for planning, directing, controlling, coordinating and participating in the day to day operations and maintenance of cleaning equipment and tools to maintain impeccably clean kitchen and restaurant equipment required to deliver a memorable guest experience.

Key Responsibilities

Operations & Maintenance

• Conduct all operational tasks in Stewarding in line with required service standards and procedures.
• Plan, direct, control and coordinate day to day operations and maintenance of cleaning equipment and tools.
• Maintain impeccably clean kitchen and restaurant equipment.

Service Delivery

• Go the extra mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest's interests at heart.

Qualifications & Experience

• Minimum of a high school diploma; College degree in Hotel Management or a related field is preferred.
• Minimum of 1–2 years' experience in a similar position in a 5-star hospitality company.
• Good knowledge of HACCP guidelines and local Hygiene laws.

Skills & Competencies

• Genuine service personality, with high emotional intelligence.