Steward Supervisor – Stewarding – Jumeirah Jabal Omar

Role Overview

Steward Supervisor – Stewarding at Jumeirah Jabal Omar, located in Makkah, Saudi Arabia.

Company Overview

Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding. The brand operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. Known worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences, Jumeirah is synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences.

Jumeirah Jabal Omar is located just minutes from Masjid Al Haram in the heart of the Holy City. Spread across four towers, the hotel features a range of dining venues, retail outlets, a gym, executive lounge, and meeting spaces. Guests enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern, and Southeast Asian cuisines.

Role Purpose

Supervise and coordinate stewarding operations across all shifts, ensuring smooth daily workflow, service continuity, and consistent compliance with hygiene, sanitation, and operational standards throughout the hotel's kitchen and Food & Beverage back-of-house areas.

Key Responsibilities

Operations & Coordination

• Supervise and coordinate stewarding operations across all shifts to ensure smooth daily workflow and service continuity.
• Oversee the proper and safe use of stewarding machinery and equipment, ensuring optimal performance and minimal downtime.

Hygiene & Compliance

• Ensure all kitchen and Food & Beverage back-of-house areas consistently meet prescribed cleanliness, hygiene, and sanitation standards.
• Monitor and enforce compliance with company policies, standard operating procedures, Health & Safety, and environmental regulations.

Team Leadership

• Lead, guide, and support Team Leaders and stewarding colleagues to achieve departmental objectives and service excellence.

Equipment & Maintenance

• Coordinate preventive maintenance schedules for stewarding equipment in collaboration with the Engineering Department.

Cost Control & Inventory

• Control operational costs through effective breakage control, loss prevention, and economical use of chemicals and supplies.
• Review inventory levels, maintain par stocks, and approve cleaning supplies and chemical requisitions before escalation.

Qualifications & Experience

• Minimum 3–5 years of experience in stewarding operations within a hotel or hospitality environment.
• Prior experience in a supervisory or leadership role.
• Strong knowledge of stewarding operations, equipment handling, hygiene standards, and back-of-house processes.

Additional Information

• Salary paid in Saudi Riyals (SAR).
• Generous F&B benefits.
• Reduced hotel rates across Jumeirah properties globally.
• Excellent leave and health care packages.
• Flights home.
• Additional employee benefits.