Station / Manual Encoding Operator I

Role Overview

Station / Manual Encoding Operator I at Vanderlande. This is a hands-on operational role working with baggage handling systems in a fast-paced airport environment.

Role Purpose

Operate and monitor manual encoding stations, process held and missorted bags, maintain system cleanliness, and respond to dispatch calls to keep baggage flow moving efficiently through the sortation system.

Key Responsibilities

Manual Encoding Operations

• Monitor the manual encoding station to manually scan bags held by the system due to size or jams.
• Operate the Manual Encode Station.
• Respond in a timely manner to dispatched calls.

Bag Sortation

• Sort bags with no BSM (Baggage Source Message).
• Sort bags with no read errors.
• Sort bags airline-wise.
• Sort tagless bags.
• Handover of out-of-gauge (OOG) bags or other bags based on shift leader direction to ground handling.

Station Maintenance & Refilling

• Refill tubs at MES (Manual Encoding Station) including tub transfers.
• Maintain cleanliness of the system including sweeping, housekeeping, collecting trash, cleaning dust and debris, and general housekeeping of the area around the system.

Compliance & Safety

• Follow instructions from control room operators and shift leaders.
• Follow company standard operating procedures (SOPs) and present best practices.
• Comply with all company policies, airport regulations, baggage handling system (BHS) operating procedures, and Health, Safety, and Environment (HSE) requirements.
• Use all required Personal Protective Equipment (PPE) correctly and consistently.

Area Checks

• Perform area checks regularly.

Qualifications & Experience

• Minimum High School diploma or equivalent.
• 0–2 years of relevant experience.
• General knowledge of conveyor systems.
• Ability to perform simple mechanical corrective problem solving.
• Demonstrate good mechanical aptitude and comprehensive skills.

Skills & Competencies

• Ability to handle physical activities under load stress.
• Able to lift 25 kilograms of bags and materials.
• Ability to maintain overview in a hectic environment.
• Ability to be flexible and shift priorities quickly based on staff and system needs.
• Flexible attitude and willingness to work in different baggage handling system (BHS) areas as operationally required.
• Basic computer skills.
• Able to communicate in English—reading, writing, and speaking.
• Valid driving license, where required by site operations.

Additional Information

• Shift work: 4 days on / 4 days off rotation, including nights, weekends, and public holidays as required.