SR.SPECIALIST, MIDDLEWARE SERVICES

Role Overview

Senior Specialist, Middleware Services at Alfanar. This role supports, configures, and maintains middleware platforms and integration services that enable reliable communication between enterprise applications.

Role Purpose

To ensure stable middleware operations through installation, monitoring, troubleshooting, security compliance, and documentation, while delivering effective integration solutions across IT environments.

Key Responsibilities

Middleware Installation, Configuration & Maintenance

• Install, configure, and maintain middleware software solutions.
• Install, upgrade, and maintain Microsoft integration platforms including BizTalk Server, Azure Integration Services, API Management, Service Bus, and Event Grid.
• Install, upgrade, and maintain .NET applications to ensure high performance, reliability, and availability.
• Perform regular updates and patches to middleware software.

Integration Design & Implementation

• Design, build, and configure middleware integration solutions across multiple platforms and environments.
• Ensure seamless integration and communication between different applications.
• Support integration with enterprise systems such as Microsoft Integration platforms, SharePoint, Azure API Management, and .NET applications.

System Monitoring & Issue Resolution

• Monitor system performance, logs, and metrics to proactively identify and resolve issues.
• Troubleshoot integration issues and perform root cause analysis.
• Implement solutions to resolve identified issues.

Security, Compliance & Resiliency

• Implement security measures to protect middleware environments.
• Ensure middleware services meet enterprise standards for security, resiliency, and compliance.
• Implement and manage automated deployment, failover, and backup strategies for middleware services.

Collaboration & Stakeholder Management

• Collaborate with IT and business teams to understand requirements and deliver solutions.
• Collaborate with development and infrastructure teams to troubleshoot integration issues and implement solutions.

Documentation & Knowledge Sharing

• Develop and maintain technical documentation including topology diagrams, configuration settings, and operational procedures.

Operational Delivery & Performance

• Perform planned activities to meet operational and development targets according to delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time parameters.
• Provide periodic reports detailing deviation and execution of planned tasks.

Problem-Solving & Quality

• Solve related problems and escalate complex operational issues appropriately.
• Ensure quality requirements by developing effective quality control and processes including specifications for products, processes, or related activities.

Business Process Improvement & Compliance

• Coordinate well-defined written systems, policies, and procedures.
• Seek automation opportunities as much as possible.
• Comply with related policies, procedures, and work instructions.

Health, Safety & Environment

• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity.
• Guarantee safety, legislative compliance, and delivery of high-quality products and services.

Professional Development

• Obtain updated soft and technical skills related to the job.

Qualifications & Experience

• Bachelor Degree in Information Management Sciences & Systems or any relevant field.
• 4 to 6 years of work experience.

Skills & Competencies

• Applications Development Standards and Procedures.
• Applications Knowledge.
• Applications System Analysis.
• Applications System Design.
• HRIS Payroll Systems.
• Joint Applications Development.