Spa Receptionist

Role Overview

Spa Receptionist at Four Seasons Hotel DIFC, Dubai.

Company Overview

Four Seasons Hotel DIFC is a boutique-style sanctuary located in the prestigious Dubai International Finance Centre. The hotel features 106 accommodations, including 28 suites, and is known for its iconic location, fresh approach to luxury, and legendary personalized service. Four Seasons is powered by its people—a collective of individuals committed to creating amazing experiences for guests, residents, and partners through luxury with genuine heart.

Role Purpose

Manage spa and fitness reception operations to maximize guest satisfaction, coordinate bookings through spa software, and promote spa and fitness services and packages to enhance the guest experience.

Key Responsibilities

Operations & Bookings

• Assist with spa software bookings to maximize guest satisfaction.
• Cover fitness reception and ensure that all collaterals are available.

Stakeholder Management & Communication

• Ensure mutual cooperation, proactive communication, and adequate support to other departments within the Resort and other Four Seasons properties.

Sales & Promotion

• Proactively promote products, treatments, packages, membership offers, and special current promotions.

Skills & Competencies

• Exceptional communication skills.
• Superior organizational skills.
• Understanding of the Spa & Fitness environment.

Additional Information

• Contract: 6 days per week over 48 working hours.
• Competitive tax-free salary, service charge, and tips.
• Complimentary accommodation with full board meals.
• Transportation to and from work.
• Medical and life insurance coverage.
• Annual leave, home leave ticket, and end-of-service benefits.
• Access to fitness, recreational, and social activities.
• Learning, development, and global career growth opportunities.