Spa & Fitness Receptionist | The Mangroves Abu Dhabi, LXR Hotels & Resorts

Role Overview

Spa & Fitness Receptionist at The Mangroves Abu Dhabi, LXR Hotels & Resorts, part of Hilton.

Role Purpose

Deliver exceptional hospitality by providing administrative support and guest services at the spa and fitness facility, ensuring seamless operations and memorable experiences for every guest.

Key Responsibilities

Guest Services

• Welcome and assist all guests entering the spa and salon.
• Greet guests and assist with check-in and registration procedures.
• Handle guest inquiries and relay information to appropriate team members as needed.

Reservations & Communications

• Answer phones and emails.
• Manage reservations and support guest scheduling.

Administrative Support

• Perform data entry and filing.
• Process mail.
• Take notes and type correspondence.
• Assist spa managers with general administrative tasks.

Additional Information

Hilton values: passion for spreading the light and warmth of hospitality; acting with integrity; inspiring others through leadership; belief that teamwork drives the best outcomes; sense of ownership and accountability; focus on the now, bringing urgency and discipline to every moment.