Job description
Role Overview
Sourcing Inspector/Car Buyer at Kayishha. This role is based in the Arab world and supports SellAnyCar's car buying operations.
Company Overview
SellAnyCar offers a safe and convenient way to sell vehicles throughout the Arab world. The company provides free car valuation, professional car inspection, and fast car buying services. SellAnyCar.com handles free car deregistration, part-exchange, and settlement of bank loans and mortgages as part of its comprehensive car buying service.
Role Purpose
To conduct professional vehicle inspections, build rapport with sellers, identify their priorities, assist in deal closure, and ensure a positive customer experience that reflects well on the brand and encourages referrals.
Key Responsibilities
Customer Engagement
- Meet and greet sellers in a warm, professional manner to create a strong first impression and build rapport.
- Guide sellers through the check-in, waiting, and deal area process.
- Identify the seller's priorities using standard open and closed-ended qualifying questions.
- Feed information gathered to the closer to support deal progression.
- Send off all prospective sellers—whether they accept or reject offers—in a professional and courteous manner to maintain a positive image of SellAnyCar and motivate referrals.
Vehicle Inspection
- Perform vehicle inspections in a safe, courteous, and professional manner.
- Complete inspection reports accurately within stipulated timeframes according to SellAnyCar Quality Standards for picture and vehicle inspection.
Deal Support & Documentation
- Assist the closer in closing deals using appropriate trial closing, negotiation, perceived value increase, and objection handling techniques.
- Complete appropriate documentation for accepted offers.
- Forward completed documentation and vehicle details to the Operations Team.
- Ensure the Operations Team receives all documentation in full.
Qualifications & Experience
- Qualified Technician or Engineer.
- UAE Driving License.
- Minimum 3–5 years of technical or customer service experience.
- Diploma or Degree qualification.
Skills & Competencies
- Strong vehicle inspection skills.
- Strong customer experience and sales skills.
- General proficiency in browsers, applications, and email.
- General proficiency in English.
Additional Information
- Growth and development opportunities are provided.