Soft Service Supervisor

Role Overview

Soft Service Supervisor at Retal, based on location to be confirmed by the company.

Role Purpose

To supervise and manage soft service operations, ensuring quality standards are maintained, teams are effectively led, and service delivery meets organizational expectations.

Key Responsibilities

Team Leadership & Management

• Lead and supervise soft service team members.
• Ensure staff adhere to quality and performance standards.
• Manage day-to-day operations and workflow.

Quality & Standards

• Monitor service quality across all soft service operations.
• Maintain compliance with established procedures and protocols.

Operations

• Coordinate soft service delivery to meet business requirements.
• Oversee scheduling and resource allocation.

Reporting & Communication

• Report on team performance and operational metrics.
• Communicate with management on service delivery status.

Full details are available on the employer's original posting.