Senior Service Sales Engineer

Role Overview

Senior Service Sales Engineer at Hitachi Energy, based in Al Hamriya, Masqat, Oman. This is a full-time, non-remote position (Job ID: R0128772).

Company Overview

Hitachi Energy is a global organization where service is at the core of success, operating in a dynamic, independent, and solution-focused environment across the energy sector.

Role Purpose

Drive service sales and business development growth across the region by shaping and executing service sales strategies, promoting a strong portfolio of High Voltage, Transformer, and Substation Services, and delivering value-driven solutions to customers.

Key Responsibilities

Sales & Business Development

• Drive service sales and business development across key markets including Utilities, Power Generation, Oil & Gas, EPCs, and Industrial sectors.
• Identify and pursue new opportunities, leading the full sales cycle from prospecting to contract closure.
• Achieve sales targets and maintain accurate pipeline forecasting using internal tools.

Customer Relationship Management

• Build strong customer relationships by understanding business drivers and aligning solutions with long-term goals.
• Develop and execute strategic account plans, including revenue targets, growth priorities, and executive engagement.
• Support pricing strategy decisions.

Market & Portfolio Management

• Analyze installed base to identify growth opportunities, support lifecycle extension, and promote upgrades, digitalization, and circular economy initiatives.
• Present a comprehensive service portfolio covering installation, commissioning, maintenance, upgrades, retrofit, and digital services.
• Monitor market trends and represent the organization in customer engagements and industry forums.

Compliance & Values

• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Live Hitachi Energy's core values of safety and integrity, taking responsibility for your own actions while caring for colleagues and the business.

Qualifications & Experience

• Bachelor's degree in Electrical Engineering or equivalent experience.
• 5–7 years of experience in service sales with strong customer relationship skills.
• Good understanding of Hitachi Energy systems and products.
• Experience within the energy sector.
• Emirati nationals preferred.

Skills & Competencies

• Strong commercial, technical, and negotiation capabilities.
• Ability to work independently with a strategic, results-driven mindset.
• Excellent communication and interpersonal skills.

Additional Information

• Willingness to travel across assigned countries as needed.
• Oman/GCC driving license preferred.
• Qualified individuals with a disability may request a reasonable accommodation if unable or limited in ability to use or access the Hitachi Energy career site; submit a general inquiry form on the website with contact information and specific details about required accommodation.