Senior Salesforce Manager - 3 Months Contract - Octopus by RTG

Role Overview

Senior Salesforce Manager, 3-month remote contract, with Robusta (Octopus by RTG).

Role Purpose

Oversee Salesforce initiatives, manage technical and functional teams, drive platform optimization, and ensure Salesforce solutions are aligned with business objectives. Operate at both strategic and hands-on levels to deliver platform enhancements and transformation initiatives.

Key Responsibilities

Project & Program Management

• Lead and oversee Salesforce projects, enhancements, and transformation initiatives from planning through delivery.
• Define and maintain the Salesforce roadmap in alignment with business priorities.
• Manage delivery timelines, priorities, dependencies, risks, and resources.
• Ensure successful implementation of Salesforce releases and enhancements.

Team & Stakeholder Management

• Manage and coordinate Salesforce developers, administrators, consultants, architects, and external partners.
• Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.
• Work closely with Product Owners, Business Analysts, Developers, QA, and other technology teams.
• Manage relationships with Salesforce implementation partners and third-party vendors where applicable.
• Provide regular updates to senior stakeholders on project progress, risks, and key decisions.

Architecture, Configuration & Governance

• Oversee Salesforce architecture, configuration, customization, integrations, and platform performance.
• Review technical solutions and ensure alignment with Salesforce platform capabilities and enterprise architecture.
• Establish and maintain Salesforce governance, development standards, security practices, and best practices.
• Ensure Salesforce solutions are scalable, secure, maintainable, and aligned with business needs.

Delivery & Deployment

• Support UAT, release management, and production deployment activities.

Platform Optimization & Monitoring

• Monitor platform performance, adoption, data quality, and overall Salesforce health.
• Identify opportunities for automation, optimization, and process improvement.

Qualifications & Experience

• 7+ years of experience working with Salesforce.
• 3+ years in a senior/lead/managerial Salesforce position.
• Strong experience managing Salesforce teams and/or Salesforce delivery functions.
• Proven experience leading Salesforce implementations, transformation projects, or major platform enhancements.
• Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
• Strong understanding of Salesforce architecture, configuration, customization, integrations, and data models.
• Experience with Salesforce development concepts including Apex, Lightning, APIs, and integration technologies.
• Strong understanding of Salesforce security, roles, profiles, permission sets, sharing rules, and governance.
• Experience managing Agile delivery teams and working with Product Owners and Business Analysts.
• Strong stakeholder and vendor management experience.

Skills & Competencies

• Excellent problem-solving, communication, and leadership skills.
• Ability to work independently in a remote environment.
• Strong English communication skills.

Additional Information

Preferred Qualifications

• Salesforce Certified Application Architect, System Architect, Technical Architect, or equivalent.
• Salesforce Administrator, Platform Developer, Sales Cloud, or Service Cloud certifications.
• Experience with Salesforce integrations, MuleSoft, APIs, and middleware platforms.
• Experience with CI/CD and Salesforce DevOps tools.
• Experience managing large-scale Salesforce transformation programs.
• Experience working with offshore/remote Salesforce teams.

Contract Details

• Contract type: 3-month remote contract.