Job description
Role Overview
Senior Sales Engineer, New Building Solutions at KONE, based in Doha, Qatar, reporting directly to the head of New Building Solutions in Qatar.
Company Overview
KONE is certified as a Top Employer for the UAE, Qatar, KSA, and Oman. The company is dedicated to fostering a great work culture with excellent people practices, collaboration, diversity, growth, and well-being. Sustainability is an integral part of the culture and daily practice. KONE follows ethical business practices and values innovation, employee engagement, and recognition of good performance.
Role Purpose
Lead and develop mutually beneficial relationships with strategic and nationally or locally important customers. Proactively identify solutions and develop processes that add value to customers. Manage opportunities from current and new customers, close deals that meet customer needs, and maximize KONE's order book and profitability.
Key Responsibilities
Customer Relationship Management
- Lead development of mutually beneficial relationships between KONE and strategic or nationally or locally important customers.
- Cultivate customer trust, value, and loyalty through a service mindset.
- Handle Strategic Key Accounts with strong customer focus.
Sales & Opportunity Management
- Manage opportunities from current and new customers.
- Close deals in a way that meets customer needs and maximizes KONE's order book and profitability.
- Proactively identify solutions and develop processes that add value to customers.
- Interpret and analyze customer needs.
Strategic Development
- Partner and collaborate with the business to drive offerings and sales development strategies.
- Share best practices within the team.
Qualifications & Experience
- Bachelor's degree in engineering (Mechanical or Industrial).
- Minimum 5 years of New Equipment Sales within the Elevator industry experience preferred.
- Qatar experience preferred.
Skills & Competencies
- Highly motivated, goal-oriented, diligent, organized self-starter with high level of customer service orientation.
- Results-driven with strong commercial acumen.
- Ability to influence and partner collaboratively.
- Proven track record as a go-getter.
- Excellent English and Arabic communication, presentation, and negotiation skills.
- Passion for sales.