Senior Managing Consultant, Services Business Development

Role Overview

Senior Managing Consultant, Services Business Development Marketing Solutions at Mastercard, based in Dubai, UAE.

Company Overview

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Mastercard Services is a key differentiator, delivering cutting-edge capabilities that help customers grow, innovate, and make smarter decisions. The agile, global team develops and delivers end-to-end solutions for a diverse customer base, including Financial Institutions, Retail & Commerce, Digital Partners, and Governments. Capabilities include payments-focused consulting, loyalty and marketing solutions, Test & Learn experimentation, and data-driven insights and risk management services. The Marketing Solutions team helps customers turn marketing investment into measurable business growth, combining Mastercard's brand, partnerships and marketing expertise with data-driven insight.

Role Purpose

Partner with senior marketing leaders at customers to design and deliver high-impact marketing and customer engagement solutions across a multi-market portfolio in the region, with accountability for revenue growth. This is a commercial, client-facing role combining strong marketing expertise with the ability to originate, shape and close opportunities.

Key Responsibilities

Revenue & Portfolio Management

• Own and deliver ambitious revenue targets for marketing solutions across a portfolio of markets.
• Build and deepen senior relationships with CMOs, Heads of Marketing and wider business leadership at priority clients.
• Share expertise with account teams to help identify and progress opportunities.

Solution Design & Development

• Start from each client's business priorities and design integrated, outcome-led marketing and engagement solutions around them.
• Develop compelling value-based narratives, proposals and business cases.
• Use evidence, benchmarks and measurement to demonstrate client impact and return on investment.

Stakeholder Management & Delivery

• Partner with Product, Marketing & Communications, Account Management and other internal teams to shape and deliver client propositions.
• Scope and manage engagements end-to-end, working with Legal, Compliance and delivery partners to ensure high-quality execution.
• Represent Mastercard Services at client workshops, industry events and market forums.

Travel

• Travel regularly across markets in the region.

Qualifications & Experience

• Proven commercial track record in client development across marketing, partnerships, media or experiential solutions, gained in an agency, media, partnership or senior in-house marketing role.
• Alternatively, a high-performing senior marketing leader from a bank or major consumer brand with a demonstrable record of building high-impact campaigns and partnerships.
• Established senior marketing relationships in the region; financial services experience is an advantage.
• Demonstrated ability to structure and close deals involving multiple internal and external stakeholders.
• Experience managing agencies and third-party partners, including negotiating commercial terms and holding them to delivery.
• Track record of delivering against ambitious targets.
• Experience of P&L or margin management is an advantage.

Skills & Competencies

• Broad fluency across the marketing mix with real depth in at least one area: Brand and integrated campaigns, Performance marketing and digital best practice, Customer acquisition and engagement, Partnerships and co-marketing, or Campaign measurement and ROI.
• Working knowledge of financial institutions and payments; deep payments expertise is desirable but not required.
• Commercially minded and entrepreneurial, with a strong bias for action.
• Outstanding storytelling and executive presence, with the ability to build compelling, value-oriented pitches for senior audiences.
• Excellent negotiation and influencing skills across complex stakeholder groups.
• Highly collaborative, able to work effectively in a matrix organization without direct authority.
• Organized and disciplined on pipeline, forecasting and deadlines.
• Fluency in English; Arabic is highly desirable.

Additional Information

• Willingness to travel regularly across the region.
• All activities involving access to Mastercard assets, information, and networks carry an inherent risk to the organization. All personnel working for, or on behalf of, Mastercard are responsible for information security and must abide by Mastercard's security policies and practices, ensure the confidentiality and integrity of information being accessed, report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.