Senior Manager, Engineering (IMEA)

Role Overview

Senior Manager, Engineering (IMEA) at Fa Evax Saasfaprod1. This role supports the delivery of Property Operations, Maintenance & Energy Conservation (POMEC) across IHG's Managed & Leased Hotels in the IMEA region, assessing current performance and developing alignment plans for new and existing properties entering the IHG system.

Role Purpose

To evaluate how POMEC is being delivered across designated properties, conduct technical assessments to identify improvement opportunities, and develop and implement action plans that align current operations with targeted outcomes required by IHG Brand Standards and sustainability targets.

Key Responsibilities

Leadership & Team Development

• Lead a local community or champions team supporting data collection, report consolidation, and property-level audits.
• Provide leadership, coaching, and support for engineering and maintenance champions.
• Contribute input into the learning and development of hotel engineering teams.
• Build capability, skills, and knowledge of hotel-based and regional operation team leaders on POMEC delivery.

Technical Assessment & Planning

• Conduct technical assessments in designated strategic properties to evaluate POMEC delivery and identify improvement opportunities.
• Prepare action plans based on assessments and ensure timely follow-up and implementation across properties.
• Assist with CAPEX planning, FF&E, and maintenance reserve projects, and contribute to Property Improvement Plans where required.
• Support hotels during crisis or emergency situations, offering technical guidance and coordination.

Compliance & Quality

• Monitor compliance with local statutory codes and IHG Brand Standards.
• Support property teams in preparation for annual Quality Evaluations and Technical Assessments.
• Ensure accurate reporting of POMEC activities using Quore Property Management or other agreed systems, with input from the champions team.

Sustainability & Operations

• Guide the implementation of energy, water, waste, and carbon reduction measures.
• Ensure robust and verifiable reporting through IHG's Green Engage Program.
• Deliver energy, water, waste, and carbon reduction in line with IHG targets.
• Ensure cost-effective operations and maintenance in line with budget.

Reporting & Strategy

• Consolidate reports and deliver accurate performance updates on POMEC operations, compliance, and sustainability initiatives.
• Create and embed an overarching hotel POMEC strategy.

Qualifications & Experience

• Degree, certificate, or equivalent experience related to maintenance and engineering (preferred).
• Proven experience in the maintenance and day-to-day operations of Building Services (MEP) within a hotel or similar environment.
• Hands-on experience with POMEC activities, including planning, testing, and record keeping of preventative and reactive maintenance in line with local legal requirements, safety standards, and IHG Brand Standards.
• Experience coordinating or supervising small teams or champions groups to support operational delivery and reporting.
• Experience in pre-opening or major renovation projects with focus on brand compliance, operational efficiency, brand safety and security, and sustainability measures.

Skills & Competencies

• Trained in or familiar with the IHG Way of Preventive Maintenance or equivalent preventive maintenance programs.
• Working knowledge of hotel systems supporting engineering and operational processes, including Quore, HotSOS, Knowcross, Message Box, or similar service optimization tools.
• Working knowledge of Building Management Systems.
• Understanding of brand standards and ability to apply them in day-to-day operations.
• Recognized qualification in Building Services, Facilities Management, or equivalent technical discipline (desirable).

Additional Information

Key Interfaces

• Regional and hotel-based executive team members and heads of department.
• Engineering network of champions.
• Hotel owning company representatives.
• Assigned HLG team members for portfolio integration.
• BRR or risk management assigned to the project.
• CSR team members.
• Contractors and suppliers, especially where technical items are under third-party contracts.