SECURITY SUPERVISOR

Role Overview

Security Supervisor at Anantara The Palm Dubai Resort, a global luxury hotel and resort brand rooted in Thai culture. The position is based at Anantara The Palm Dubai Resort.

Company Overview

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Founded in 2001 in Thailand, the company has expanded across the world, welcoming guests in captivating locales including pristine beaches, private islands, ancient sites, and vibrant metropolises.

Role Purpose

To oversee the effective implementation of hotel security procedures and ensure a safe environment for guests, colleagues, and visitors while supporting the Security Manager and supervising Security Officers in a luxury hospitality setting.

Key Responsibilities

Security Operations & Implementation

• Oversee the effective implementation of hotel security procedures and ensure a safe environment for guests, colleagues, and visitors.
• Monitor car-park security, master keys, and overall access control.
• Review VIP arrivals and daily operations to ensure appropriate security coverage.

Incident Management & Emergency Response

• Handle and investigate security incidents and emergencies professionally and confidentially.
• Coordinate the Security Fire Fighting Team during emergencies.
• Keep senior management informed of relevant security matters.

Team Leadership & Supervision

• Supervise and guide Security Officers, ensuring professional service, proper deployment, daily briefings, and adequate equipment.
• Support the Security Manager in managing contractors, suppliers, and vendors.
• Conduct regular security training and identify opportunities to improve processes and procedures.

Stakeholder Management

• Maintain strong relationships with local security authorities.

Qualifications & Experience

• Previous experience in hotel security, preferably within a luxury hospitality environment.
• Good knowledge of local security procedures and authorities.

Skills & Competencies

• Strong leadership, communication, and incident-management skills.
• Fluent in Arabic and English.
• Professional, proactive, and guest-focused approach.