Sector Lead, Food & beverage - KSA

Role Overview

Sector Lead, Food & Beverage for Solenis in KSA (Kingdom of Saudi Arabia). This role is responsible for planning and executing all sales activities on assigned accounts and driving customer satisfaction while managing the quality of product and service delivery.

Role Purpose

To develop and execute comprehensive sales strategies for the food and beverage sector, build and maintain strong client relationships, identify market opportunities, and ensure consistent customer satisfaction and quality service delivery across assigned accounts.

Key Responsibilities

Sales Development & Opportunity Generation

• Develop sales opportunities by researching and identifying potential accounts.
• Solicit new accounts and build rapport with prospects and clients.
• Make technical sales calls to new and existing clients.
• Provide technical information and explanations to support the sales process.
• Prepare quotations and cost proposals for prospective customers.
• Monitor competitors, market conditions and product development by analyzing and summarizing competitor information and trends.
• Identify sales opportunities based on market analysis and competitive intelligence.

Sales Planning & Execution

• Schedule sales activity and prepare sales action plans and strategies.
• Develop technical sales proposals aligned with customer needs.
• Prepare and present sales contracts to clients.
• Respond to sales inquiries and concerns by phone, electronically or in person.

Customer Management & Relationships

• Ensure customer service satisfaction and maintain good client relationships.
• Follow up on sales activity to strengthen account relationships.
• Monitor and sustain satisfaction levels across assigned customer portfolio.

Reporting & Documentation

• Monitor and report on sales activities to management.
• Follow up for management on ongoing sales initiatives.
• Maintain sales activity records and prepare sales reports.

Continuous Learning & Development

• Update job knowledge in both technical and selling skills.
• Study new product descriptions and new techniques.
• Participate in educational opportunities to enhance capability.

Performance & Process Improvement

• Accomplish department and organization goals by accepting ownership for new and different requests.
• Explore opportunities to add value to job accomplishments.
• Maintain and improve quality results by following established standards.
• Recommend improved policies and procedures to enhance operations.

Qualifications & Experience

• Bachelor's degree in Chemical Engineering or Bachelor's degree in Science (Chemistry division).
• Six to eight years of experience in the food and beverage industry.

Additional Information

• Customer categories: nonalcoholic beverage, processed food, and dairy.