Job description
Role Overview
Sales Supervisor - Asian Beauty at Chalhoub Group, based in the United Arab Emirates.
Company Overview
Chalhoub Group is a hybrid luxury retailer and partner in creating luxury experiences across the Middle East for over seven decades. The Group curates a portfolio of over 10 owned brands and distributes over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. It operates more than 950 stores, online platforms, and mobile apps across eight countries in the Middle East with a presence in LATAM, employing over 16,000 talented professionals. The Group is committed to sustainability, is a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and has pledged to reach Net Zero by 2040.
Role Purpose
Oversee day-to-day performance and execution of the Asian Beauty portfolio across the UAE, ensuring strong retail execution, brand standards, stock availability, and sales growth through hands-on store presence, team leadership, and strategic stakeholder relationships.
Key Responsibilities
Store Execution and Brand Standards
- Spend significant time in stores ensuring strong execution, product availability, visibility, and brand standards.
- Ensure displays, planograms, product placement, and allocated space are aligned with brand guidelines and negotiate with stores where required.
Team Leadership
- Lead and support a team of 10+ Beauty Advisors, including supporting recruitment and coordinating with the external BA agency.
Stock and Supply Chain
- Ensure timely delivery and availability of stock and testers, while following up on orders, POs, stock arrivals, and payments.
Stakeholder Management and Sales
- Build strong relationships with Store Managers, Area Managers, and key account stakeholders to strengthen distribution and drive sales.
- Follow up with accounts, identify opportunities, and actively push sales to achieve agreed targets.
Launches and Activations
- Support activations, launches, and events, and assess their impact on sales and performance.
- Support the successful execution of new product launches, with a strong pipeline of launches expected in Q4.
Portfolio and Reporting
- Work across a diverse Asian Beauty portfolio, including CNP, BANILA, and upcoming launches.
- Develop and maintain regular reporting, using data and analysis to track performance, identify opportunities, and support business decisions.
Qualifications & Experience
- Experience in beauty, retail, FMCG, pharmacy, lifestyle, or a similar commercial environment.
- A mix of luxury and non-luxury experience is a plus, but luxury experience is not essential.
Skills & Competencies
- Strong communication and interpersonal skills, with the ability to build trusted relationships with Store Managers, Area Managers, and key accounts.
- Hands-on, field-oriented approach with a strong understanding of retail operations and in-store execution.
- Strong commercial mindset with the ability to follow up on opportunities, drive sales, and deliver against targets.
- Good Excel, reporting, and data analysis skills.
- Comfortable working across multiple stakeholders and managing a fast-paced, growing portfolio.
- Fluency in English.
Additional Information
- Competitive benefits package includes health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
- Learning and development opportunities and exposure to different assignments within role or through internal mobility.
- Chalhoub Group is committed to diversity, equity, and inclusion and welcomes all applicants without regard to gender, age, race, religion, national origin, or disability status.