Sales Specialist

Role Overview

Sales Specialist at Nasoft, a cosmetics brand based in Kuwait City. The ideal candidate will be responsible for providing excellent customer service, understanding customers' needs, recommending suitable beauty products, and achieving sales targets while maintaining a strong brand image.

Role Purpose

Deliver exceptional customer service and drive sales growth by understanding customer needs, recommending suitable cosmetics and beauty products, and achieving monthly sales targets while representing the brand professionally.

Key Responsibilities

Customer Service & Engagement

• Welcome customers and provide a professional and friendly shopping experience.
• Understand customers' needs and recommend suitable cosmetics and beauty products.
• Explain product features, benefits, usage, and prices clearly.
• Build and maintain strong relationships with customers.
• Handle customer inquiries and complaints professionally.

Sales & Revenue

• Achieve monthly and individual sales targets.
• Promote new products, offers, and promotions.
• Upsell and cross-sell products based on customers' needs.
• Process sales transactions accurately and handle payments when required.

Product Management & Knowledge

• Maintain an organized and attractive product display.
• Ensure products are properly stocked and displayed according to brand standards.
• Stay updated on product knowledge, beauty trends, and competitors.

Reporting & Brand Representation

• Prepare basic sales reports and provide feedback to management.
• Maintain a professional appearance and represent the brand positively.

Qualifications & Experience

• 1–2 years of experience in Sales, Retail, Cosmetics, Beauty, or a related field is preferred.
• Previous experience in a cosmetics or beauty brand is a strong advantage.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong customer service and selling skills.
• Good knowledge of cosmetics and beauty products is preferred.
• Strong persuasion, upselling, and negotiation skills.
• Ability to work with sales targets and under pressure.
• Good English communication skills; Arabic is an advantage.
• Presentable, energetic, and customer-oriented.
• Ability to work effectively as part of a team.

Additional Information

• Working Schedule: 6 days per week.
• Working Model: Onsite.
• Working Location: Kuwait.
• Flexible to work shifts, weekends, and holidays when required.