Sales Representative ( UAE National Only)

Role Overview

Sales Representative at Etihad Airways, Abu Dhabi, UAE. UAE National only.

Company Overview

Etihad Airways is the UAE's national airline, operating from its hub in Abu Dhabi and connecting people across continents and cultures. The organization is executing its "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

Perform, coordinate and execute sales activities for assigned deal accounts. Overview and monitor the market and competitors to ensure established Etihad sales targets are reached, contributing to Etihad's profitability objectives achievement.

Key Responsibilities

Sales Planning & Execution

• Define, agree and execute plan of sales activity to ensure targets are reached using all available tools, data and insights provided by Sales Strategy and Planning.
• Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.

Market & Competitor Analysis

• Analyse the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to revenue premium.
• Research, gather, share and analyse competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.

Business Development & Relationships

• Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.
• Build your status as a 'trusted advisor' to ensure a long-lasting fruitful business relationship with major accounts.
• Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.

Commercial & Contract Management

• Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.
• Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.

Strategic Support & Enablement

• Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.
• Cooperate with global sales enablement to determine the best promotion sales techniques.
• Complete all Etihad commercial training and act as a thought leader in your area of specialism.
• Maintain the customer data current in Etihad's CRM tool.

Qualifications & Experience

• Bachelor's degree.
• Three years of relevant experience in sales.
• Relevant commercial and analytical work experience.

Skills & Competencies

• Sales acumen and customer service excellence.
• Industry knowledge to effectively represent the airline and drive revenue.
• Ability to manage multiple stakeholders from various departments to achieve organizational goals.