Sales Representative- UAE National Only

Role Overview

Sales Representative – UAE National Only at Etihad Airways, Abu Dhabi. This role offers UAE Nationals the opportunity to build a rewarding commercial career within a global aviation brand, with exposure to international markets, strategic account management, stakeholder engagement, and commercial leadership initiatives.

Company Overview

Etihad Airways is the UAE's national airline, shaping the future of global aviation from its hub in Abu Dhabi. The organization connects people across continents and cultures while driving its "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

You will manage, coordinate, and execute sales activities for assigned accounts while monitoring market trends, customer needs, and competitor activity. Drive revenue growth, strengthen customer relationships, and support the achievement of Etihad Airways' commercial objectives through effective account management, strategic sales planning, and market development initiatives.

Key Responsibilities

Account & Relationship Management

• Build, develop, and maintain strong relationships with assigned and prospective accounts to drive sustainable revenue growth.
• Act as a trusted advisor to key customers by providing value-added solutions and strengthening long-term partnerships.
• Lead the commercial development of assigned markets or territories and serve as the primary point of contact for General Sales Agents (GSAs), where applicable.
• Represent Etihad Airways in customer meetings, industry events, and external engagements as required.

Sales Planning & Revenue Growth

• Define, agree, and execute sales plans to achieve revenue, market share, and customer growth targets.
• Analyse market potential and customer opportunities using sales insights, data, and commercial tools to maximise revenue generation.
• Regularly engage with customers to promote new products, services, campaigns, and commercial opportunities.
• Identify business development opportunities and support the introduction of new products, services, and commercial initiatives.

Strategy & Stakeholder Alignment

• Collaborate with regional, country, and Headquarters stakeholders to align sales strategies and commercial priorities.
• Support and deliver country or regional commercial projects in line with departmental objectives.
• Collaborate with Sales Enablement and internal stakeholders to implement effective sales and promotional strategies.
• Monitor competitor activity, market trends, and industry developments to identify opportunities and enhance Etihad's market position.

Team Leadership & Development

• Coach and mentor new Sales Representatives by providing onboarding support, training guidance, and ongoing commercial advice.
• Lead and foster collaboration and high performance within a team environment.

Commercial Operations

• Prepare, coordinate, and review commercial agreements to ensure customer requirements are met and company policies are adhered to.
• Negotiate and manage commercial agreements with assigned accounts in accordance with corporate guidelines and commercial objectives.
• Maintain accurate customer records, commercial activities, and account plans within designated sales systems and tools.

Qualifications & Experience

• Bachelor's degree.
• Minimum 4 years of experience in Sales, Business Development, Account Management, or a related commercial field.
• Knowledge of the aviation, travel, or hospitality industry is advantageous.

Skills & Competencies

• Strong commercial and analytical skills with the ability to interpret market trends, customer insights, and performance data to support business growth.
• Demonstrated ability to lead, coach, and mentor others, fostering collaboration and high performance within a team environment.
• Understanding of commercial strategy and the ability to prioritize initiatives and projects that deliver business value.
• Excellent communication and presentation skills, with the ability to represent Etihad Airways and effectively engage with customers, partners, and senior stakeholders.
• Proven ability to build relationships and influence stakeholders across multiple departments to achieve shared objectives.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced, customer-focused environment.
• Proficiency in Microsoft Office applications and CRM or sales management systems.
• Customer-centric mindset, combined with strong sales acumen and commercial awareness, to identify opportunities and drive revenue growth.

Additional Information

This opportunity is intended for UAE Nationals seeking to build a rewarding career within a world-class aviation organization. The role offers exposure to commercial strategy, account management, stakeholder engagement, and market development, providing a strong foundation for future leadership and career growth within Etihad Airways.