Sales Representative - Corporate Sales

Role Overview

Sales Representative - Corporate Sales at Etihad Airways. This role offers the opportunity to build a rewarding commercial career within a global aviation brand, contributing to the growth and success of the UAE's national airline.

Company Overview

Etihad Airways is the UAE's national airline, shaping the future of global aviation from its hub in Abu Dhabi. The airline connects people across continents and cultures while driving the "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

Manage, coordinate, and execute sales activities for assigned accounts while monitoring market trends, customer needs, and competitor activity. Drive revenue growth, strengthen customer relationships, and support the achievement of Etihad Airways' commercial objectives through effective account management, strategic sales planning, and market development initiatives.

Key Responsibilities

Account & Relationship Management

• Build, develop, and maintain strong relationships with assigned and prospective accounts to drive sustainable revenue growth.
• Act as a trusted advisor to key customers by providing value-added solutions and strengthening long-term partnerships.
• Serve as the primary point of contact for General Sales Agents (GSAs), where applicable.

Sales Strategy & Planning

• Define, agree, and execute sales plans to achieve revenue, market share, and customer growth targets.
• Lead the commercial development of assigned markets or territories.
• Collaborate with regional, country, and Headquarters stakeholders to align sales strategies and commercial priorities.

Market Development & Opportunity Identification

• Analyse market potential and customer opportunities using sales insights, data, and commercial tools to maximise revenue generation.
• Identify business development opportunities and support the introduction of new products, services, and commercial initiatives.
• Monitor competitor activity, market trends, and industry developments to identify opportunities and enhance Etihad's market position.

Customer Engagement & Promotion

• Regularly engage with customers to promote new products, services, campaigns, and commercial opportunities.
• Represent Etihad Airways in customer meetings, industry events, and external engagements as required.

Commercial Operations

• Prepare, coordinate, and review commercial agreements to ensure customer requirements are met and company policies are adhered to.
• Negotiate and manage commercial agreements with assigned accounts in accordance with corporate guidelines and commercial objectives.
• Maintain accurate customer records, commercial activities, and account plans within designated sales systems and tools.
• Support and deliver country or regional commercial projects in line with departmental objectives.

Internal Collaboration & Enablement

• Collaborate with Sales Enablement and internal stakeholders to implement effective sales and promotional strategies.
• Coach and mentor new Sales Representatives by providing onboarding support, training guidance, and ongoing commercial advice.

Qualifications & Experience

• Minimum Diploma qualification (2 years or higher).
• Minimum 3 years of relevant work experience in aviation sales, commercial, customer service, or business-related environment.
• Strong communication, stakeholder management, and relationship-building skills.
• Commercially aware with a customer-centric approach.
• Ability to manage multiple priorities and deliver results in a dynamic environment.