Sales Operations Analyst

Role Overview

Sales Operations Analyst at Emerson. The role is based at a location to be confirmed by the employer; the posting does not specify a geographic site.

Company Overview

Emerson prioritizes a workplace where every employee is valued, respected, and empowered to grow. The organization fosters an environment that encourages innovation, collaboration, and diverse perspectives. Emerson is committed to ongoing career development and building an inclusive culture with support for employee success through mentorship, training, and leadership opportunities.

Role Purpose

Drive sales excellence, business performance insights, and operational efficiency by partnering closely with Sales Leaders, Finance, Marketing, and regional teams to support strategic growth initiatives and ensure effective execution of the sales process. You will play a key role in sales analytics, forecasting accuracy, pipeline management, reporting automation, and CRM optimization while providing actionable business insights that support growth and operational effectiveness.

Key Responsibilities

Analytics & Reporting

• Develop dashboards, reports, and datasets to monitor sales performance, KPIs, and business metrics.
• Gather, analyze, and interpret data from CRM, ERP, and business intelligence platforms to ensure reporting accuracy and consistency.
• Provide strong data visualization, reporting, and dashboard development capabilities.

Performance Analysis

• Analyze sales performance data to identify growth opportunities, performance gaps, and actionable recommendations.
• Monitor pipeline quality and opportunity progression to improve forecast reliability and revenue predictability.
• Conduct ad hoc commercial analyses, market assessments, and business performance reviews.

Process Improvement & Optimization

• Identify and implement process improvements, automation opportunities, and reporting enhancements that increase sales productivity.
• Continuously evaluate sales operations processes and recommend best practices that improve scalability, efficiency, and forecast accuracy.

Strategic Planning & Support

• Support territory planning, account segmentation, and coverage optimization initiatives.
• Provide analytical support for strategic account planning by identifying customer trends, whitespace opportunities, and revenue growth areas.
• Support sales leadership with forecasting, planning, and business review processes.

Stakeholder Collaboration

• Collaborate with Marketing teams to evaluate lead generation effectiveness, conversion rates, and campaign performance.

Qualifications & Experience

• Bachelor's Degree in Business Administration, Finance, Economics, Engineering, Statistics, Data Analytics, or a related field.
• Experience in Sales Operations, Business Analytics, Commercial Operations, Revenue Operations, or related roles.
• Strong analytical and problem-solving capabilities.
• Understanding of market trends, sales processes, and business performance metrics.

Skills & Competencies

• Advanced Microsoft Excel skills, including Pivot Tables, Power Query, and advanced formulas.
• Strong proficiency in Power BI, Tableau, or similar business intelligence platforms.
• Experience with CRM systems such as Salesforce, Dynamics 365, or equivalent platforms.
• Familiarity with ERP systems such as SAP, Oracle, or similar solutions.
• Excellent communication and stakeholder management skills.
• Ability to build effective relationships and collaborate across multiple functions and stakeholder groups.
• Leverage data and analytics to support business decisions and drive performance improvement.
• Technology-savvy with enjoyment in learning and implementing new tools and systems.
• Proactive, detail-oriented, and focused on continuous improvement.
• Ability to communicate insights clearly and influence decision-making through data-driven recommendations.
• Ability to effectively manage competing priorities and perform well in fast-paced environments.

Additional Information

Preferred Qualifications

• Experience supporting regional sales organizations within the Middle East and Africa.
• Experience with reporting automation and digital transformation initiatives.
• Knowledge of sales forecasting, pipeline management, and territory planning methodologies.
• Enthusiasm for learning new analytics, automation, and digital technologies.
• Proven success in a Sales Operations, Business Analytics, or Commercial Operations function.

Benefits & Support

• Medical insurance plans.
• Employee Assistance Program.
• Tuition reimbursement.
• Employee resource groups.
• Recognition programs.
• Flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
• Wide range of development opportunities, including face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.
• Work-life balance prioritized through flexible benefits and time-off policies.