Job description
Role Overview
Sales Manager at JINGDONG Logistics (JD Logistics), a technology-driven supply chain and logistics solutions provider under JD.com, based in a global network spanning 23 countries and regions.
Company Overview
JINGDONG Logistics is part of JD.com and operates one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. The company provides end-to-end logistics services including warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations. The Global Smart Supply Chain Network includes 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by global brands JoyLogistics and JoyExpress.
Role Purpose
Develop key customers and logistics clients, execute sales plans to achieve performance targets, maintain strategic customer relationships, and expand market share while managing project risks and supporting internal improvements through market and customer feedback.
Key Responsibilities
Customer Development and Performance Achievement
- Develop key customers, logistics clients, and overseas warehouse projects.
- Execute sales plans and achieve performance targets.
- Expand market share through strategic business development.
Customer Relationship Maintenance
- Maintain good communication with customers through follow-ups and other methods.
- Stay updated on customer needs and implement long-term strategic cooperation plans.
- Retain existing customers and enhance customer satisfaction.
Business Plan Development and Execution
- Develop project solutions based on market information and business objectives.
- Oversee implementation of business plans, including quotation, contract negotiation, and contract signing.
Accounts Receivable Management
- Collect payments from customers on credit terms.
- Coordinate with relevant departments to resolve customer exceptions.
- Ensure timely cash recovery.
Market Information Collection and Feedback
- Collect market information, customer needs, and competitor promotional policies.
- Provide timely follow-up and feedback to support the company's marketing strategies.
Project Risk Control
- Monitor project progress throughout the entire lifecycle.
- Control project risks and resolve issues that arise during project operations.
Supporting Internal Improvement
- Provide feedback on market and customer needs to drive internal IT system or process improvements.
- Assist in the development of other departmental projects.
Additional Information
JINGDONG Logistics is committed to building a diverse and inclusive workplace and is an equal opportunity employer that makes all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.