Sales Manager

Role Overview

Sales Manager at Hilton Hotels. This role generates and manages group sales while delivering memorable guest experiences that reflect the light and warmth of hospitality.

Company Overview

Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company operates a suite of world-class brands with a commitment to providing the best stay for every guest. Hilton has earned repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.

Role Purpose

The Sales Manager manages hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. The role expands existing business through promotional efforts and sales channels while developing a high-performing sales team.

Key Responsibilities

Sales Planning & Strategy

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business.
• Use sales plans to focus sales efforts across all market segments.
• Recommend, implement and monitor appropriate local sales and marketing activity that contributes to company initiatives.
• Prepare company contracts for the hotel in accordance with current business and pricing conditions.

Business Development

• Work closely with the Management Team to drive business needs and expand existing business through promotional efforts and sales channels.
• Identify and drive focused activities on elements of the business that require additional support.
• Organize comprehensive information describing the range of products and services offered by the hotel.
• Deliver product and service information through relevant sales resources and sales channels to existing and potential guests.

Team Leadership & Development

• Develop the sales group and groom a high-performing sales team.
• Inspire others through leadership.

Stakeholder Management & Reporting

• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional guest experience and build strong, comprehensive sales programs.
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives.
• Produce accurate and timely reports that meet the needs of the hotel and the management company.
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and management team.

Qualifications & Experience

This is an internal position. Qualifications are not specified in the original posting.

Skills & Competencies

• Passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Leadership that inspires others.
• Belief that teamwork drives the best outcomes.
• Sense of ownership and accountability.
• Focus on the now, bringing urgency and discipline to every moment.

Additional Information

Hilton supports career development for team members at all stages, whether starting a career or exploring something new.