Job description
Role Overview
Sales Expansion Executive at Foodics, a leading restaurant management ecosystem and payment technology provider headquartered in Riyadh with offices across 5 countries.
Company Overview
Foodics is a SaaS company founded in 2014, serving customers and partners in over 35 countries worldwide. The company has processed over 6 billion orders and has raised three rounds of funding, with the most recent raising $170 million in the largest SaaS funding round in MENA. Foodics operates across UAE, Egypt, Jordan, Kuwait and other regions with a team of over 30 nationalities working in 14 countries.
Role Purpose
The Sales Expansion Executive manages expansion sales requests from existing customers while driving upselling and cross-selling opportunities. The role ensures expansion deals are efficiently processed and maximizes revenue through strategic product recommendations and deal value enhancement.
Key Responsibilities
Expansion Sales Management
- Handle incoming new branch sales requests from existing customers.
- Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
- Track expansion requests and ensure timely follow-ups to close deals efficiently.
Upselling & Cross-Selling
- Identify new upselling and cross-selling opportunities from existing customers through outbound activities.
- Identify and recommend additional products to maximize revenue from expansion deals.
- Ensure that every expansion quote includes relevant upsell and cross-sell products before sending to the customer.
Sales Process & Coordination
- Work closely with internal teams to ensure smooth processing of expansion sales.
- Communicate effectively with customers regarding their expansion needs and available solutions.
- Maintain accurate records of expansion requests in the CRM system.
Qualifications & Experience
- 2+ years in sales, account management, or a related field.
- Experience in handling sales requests and generating quotes.
- Experience working with CRM systems to manage and track sales activities.
- Experience in SaaS or technology sales is a plus.
- Knowledge of Foodics products and their value to different business models is a plus.
Skills & Competencies
- Strong sales mindset with a focus on upselling and cross-selling.
- Excellent communication and negotiation skills.
- Detail-oriented with strong organizational abilities.
- Ability to work efficiently under pressure and meet deadlines.
Additional Information
- Highly competitive compensation packages, including bonuses and the potential for shares.
- Regular training and an annual learning stipend to support personal development and career growth.
- Opportunity to work in a hyper-growth environment with a talented, diverse team.
- Autonomy, mentoring, and challenging goals that create opportunities for individual and company growth.