Sales Executive

Role Overview

Sales Executive at Galadari Brothers. This is a counter sales position focused on genuine spare parts sales, achieving targets, and delivering customer satisfaction.

Role Purpose

To attend to counter customers, identify and sell genuine spare parts, achieve assigned sales targets, and ensure customer satisfaction.

Key Responsibilities

Sales & Revenue

• Achieve assigned sales and gross profit targets through effective counter sales.
• Prepare quotations, follow up on enquiries, and convert them into sales.
• Recommend related parts and accessories to maximize sales opportunities.

Customer Service & Support

• Attend to walk-in customers and workshop enquiries and identify required spare parts accurately.
• Maintain accurate customer records and record lost sales in the system.
• Inform customers about promotions and special offers.
• Follow up on back-order parts and keep customers updated on order status.

Operations & Coordination

• Coordinate with the warehouse team to ensure timely availability and delivery of parts.
• Follow company pricing, discount, cash, and credit policies.
• Maintain accurate sales records and submit required reports to the reporting manager.
• Perform other relevant duties assigned by Management.

Qualifications & Experience

• Diploma or graduate qualification in Automobile, Mechanical Engineering, or a relevant field.
• 2–4 years of experience in automotive spare parts sales, preferably with a dealership.
• Knowledge of spare parts identification and Electronic Parts Catalogues (EPC).

Skills & Competencies

• Customer service and communication skills.
• Negotiation and sales skills.
• Basic computer skills and knowledge of MS Office.