Sales Executive

Role Overview

Sales Executive at Galadari Brothers. The position is responsible for driving sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery.

Role Purpose

To drive sales achievement of monthly and annual targets while delivering excellent customer service, building strong customer relationships, and maintaining showroom performance through product knowledge and customer engagement.

Key Responsibilities

Sales Target Achievement

• Achieve or exceed monthly and annual sales targets for new units.
• Deliver highest levels of customer service to create customer loyalty and repeat sales.
• Solve problems and deliver sales results within set time frames.

Product Knowledge & Market Awareness

• Constantly improve and update knowledge of product range, features, and benefits.
• Maintain awareness of the automotive industry, including new features, technical developments, market trends, and competitor analysis.
• Stay current with selling techniques and customer handling skills.

Customer Engagement & Relationship Management

• Build and maintain relationships with existing and prospective customers.
• Function as customer advocate and primary sales contact through complete follow-up from initial contact, quotes, demonstrations, negotiation, and closing of deals.
• Follow up with current and new customers via telephone inquiries and showroom walk-ins.

Operations & Documentation

• Coordinate with branches and Head Office for movement of vehicles.
• Document and maintain all records for future references and use by Sales and Branch Managers.
• Prepare daily reports based on target.

Additional Duties

• Perform any relevant ad-hoc duties and special projects assigned by Management.

Qualifications & Experience

• Bachelor's Degree, preferably in Sales.
• Proven sales background within a Business to Consumer automotive sales environment.

Skills & Competencies

• Excellent communication and sales ability.
• Fluency in English communication; Arabic language is an added advantage.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
• Excellent business relationship management skills.
• Proactive, hardworking, goal-oriented, and motivated approach.
• Good team player with experience in professional, high-pressure working environments.