Sales Executive

Role Overview

Sales Executive at Galadari Brothers, focused on driving sales through achievement of monthly targets, excellent customer service delivery, and management of the complete sales process from inquiry to delivery.

Role Purpose

To drive sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.

Key Responsibilities

Sales Target Achievement

• Achieve or exceed monthly and annual sales targets for new units.
• Deliver the highest levels of customer service to create customer loyalty and repeat sales.
• Solve problems and deliver sales results within set timeframes.

Product & Market Knowledge

• Constantly improve and update knowledge of product range, features and benefits.
• Maintain awareness of the automotive industry, paying particular attention to new features, technical developments, market trends, and competitor analysis.

Customer Relationship Management

• Build and maintain relationships with existing and prospective customers.
• Function as customer advocate and primary sales contact.
• Provide complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.
• Follow up with current and new customers via telephone enquiries and showroom walk-ins.

Operations & Administration

• Coordinate with branches and Head Office for movement of vehicles.
• Document and maintain all records for future references and for use by Sales and Branch Managers.
• Prepare daily reports based on target.

Additional Duties

• Perform any relevant ad-hoc duties and special projects assigned by Management.

Qualifications & Experience

• Bachelor's Degree, preferably in Sales.
• Proven sales background within a Business to Consumer automotive sales environment.

Skills & Competencies

• Excellent communication and sales ability.
• Proactive, hardworking, goal-oriented and motivated approach.
• Good team player experienced in professional, high-pressure working environments.
• Excellent business relationship management skills.
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Fluency in English communication or Arabic language is an added advantage.