Sales Executive

Role Overview

Sales Executive at Ali & Sons Holding LLC (Gulf Star Motors), located in Dubai, UAE. The role focuses on promoting and selling new XPENG electric vehicles while building strong customer relationships.

Company Overview

Gulf Star Motors is a subsidiary of Ali & Sons Holding LLC, an established automotive organization in the UAE with a strong presence in Dubai and Abu Dhabi. The company is the official distributor of XPENG, a leading electric vehicle manufacturer known for cutting-edge technology and smart mobility solutions. Gulf Star Motors is committed to delivering unparalleled service and premium driving experiences from purchase through after-sales support.

Role Purpose

To promote and sell new XPENG vehicles while building strong customer relationships, achieving sales targets, and ensuring a seamless buying experience from the initial enquiry through booking, invoicing, and final vehicle delivery.

Key Responsibilities

Customer Engagement & Sales

• Welcome customers and understand their requirements to recommend suitable XPENG vehicles.
• Respond to and follow up on assigned sales leads within 30 minutes.
• Explain vehicle features, specifications, performance, and benefits to prospective customers.
• Arrange showroom visits and appointments with prospective customers.
• Recommend optional accessories and additional products to customers.
• Introduce customers to related services, including vehicle registration, insurance, and after-sales support.

Sales Operations & Transactions

• Prepare and communicate vehicle prices, discounts, and financing options.
• Collect the necessary customer documents to facilitate invoicing and complete sales transactions.
• Maintain accurate customer records, sales orders, and related information.
• Coordinate vehicle deliveries with the Delivery Specialist.
• Follow up on confirmed bookings until vehicle handover is completed.

Market & Performance Management

• Monitor market trends, competitor offerings, and vehicle pricing.
• Advise customers on current stock availability and upcoming models.
• Achieve monthly sales targets and assigned conversion rate KPIs.

Team & Professional Development

• Participate in sales training sessions, team meetings, and promotional activities.
• Perform other duties assigned by the Sales Supervisor or Manager.

Qualifications & Experience

• Minimum 3 years of sales experience, preferably in automotive new-car sales.
• Experience in showroom sales, lead management, customer relationship building, and achieving sales targets is an advantage.
• Diploma or Bachelor's degree.
• Valid UAE driving license is mandatory.

Skills & Competencies

• Strong knowledge of sales techniques and customer engagement.
• Ability to understand customer needs and recommend suitable vehicles.
• Strong lead follow-up, negotiation, and closing skills.
• Experience in preparing quotations, discussing discounts, and explaining financing options.
• Understanding of vehicle registration, insurance, and delivery processes.
• Ability to monitor market trends and competitor pricing.
• Strong communication skills and passion for automobiles.

Additional Information

• Be part of an established automotive organization in the UAE.
• Gain exposure to XPENG's innovative electric vehicle range.
• Develop your automotive sales and customer relationship management skills.
• Work in a performance-driven environment with opportunities for professional growth.
• Contribute to delivering a premium customer experience in the evolving electric vehicle market.