SALES EXECUTIVE

Role Overview

Sales Executive at Napco National. The position is responsible for sales, collection, and growth for a specific area and assigned customers.

Role Purpose

Sell the full range of company products to assigned customers, manage collections according to company policy, and drive customer growth while providing competitive intelligence and feedback to the sales team.

Key Responsibilities

Sales & Customer Development

• Sell the widest range of company products to assigned customers.
• Sell all potential customers in the assigned area.
• Detect and report new customers in the area to the team leader.
• Present customer orders to the team leader.

Market Monitoring & Feedback

• Provide feedback of any competition activity within the assigned area.
• Report any problem or objection that occurred and could not be handled to the team leader.

Operations & Compliance

• Ensure proper implementation of planogram.
• Perform inventory check for every visit covering warehouses and shelves.
• Issue special order requests upon need.
• Issue return forms for defected products if available and obtain approval from superior before actual return.

Collections & Documentation

• Collect invoices according to company's aging policy.
• Present daily collection for the distributor or accountant to the team leader.
• Review on quarterly basis customer account reconciliation and obtain customer signature and approval.

Preparation & Planning

• Prepare all needed documents for the call cycle or business review before going to the market.

Customer Service

• Handle customer complaints and report them to the sales team leader.

Qualifications & Experience

• Minimum High School degree.
• Minimum 1 to 2 years' experience in a similar and related field.