Sales Engineer

Role Overview

Sales Engineer at Sika. The role drives sales performance and fosters long-term customer relationships within an assigned territory, serving the construction and specialty chemicals sector globally.

Company Overview

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. The company has subsidiaries in 103 countries, produces in over 400 factories, and develops innovative technologies for customers worldwide. Sika plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika's approximately 33,000 employees generated annual sales of CHF 11.76 billion.

Role Purpose

The Sales Engineer drives regional and account-level sales performance while building and maintaining customer relationships. The role requires strategic account management, market development, and close collaboration with internal teams to execute growth strategies and meet sales targets within an assigned territory.

Key Responsibilities

Account Management

• Develop and execute strategic plans to establish and maintain account relationships with the objective of meeting or exceeding personal sales targets for each assigned account.
• Conduct thorough analyses of existing and prospective customers' needs through professional consultations and site visits.
• Maintain and expand the existing customer base while simultaneously increasing the customer portfolio in strict accordance with the company's growth objectives.
• Address customer requests, complaints, and enquiries with the utmost professionalism and urgency.
• Ensure customer satisfaction is maintained at the highest level in terms of service quality and pricing.

Sales Performance & Territory Management

• Assume full accountability for regional or country sales performance and target achievement.
• Actively participate in all sales activities within the designated territory and region.
• Implement regional strategies and structure market channels within the assigned territory in close alignment with regional, segment, and distribution managers.
• Cultivate new applicators, expand existing partnerships, and establish distribution networks.
• Monitor and manage customers' payment processes diligently to ensure timely receipt of receivables and contribute to the achievement of established sales targets and revenue goals.
• Work in close collaboration with the collection team to minimize overdue accounts and maintain financial health.

Market Development & Strategy

• Collaborate closely with segment managers and distribution managers to develop and optimize sales channels, ensuring alignment with the company's growth strategies.
• Conduct comprehensive market research, including data collection, analysis, and evaluation of market trends, product applications, technology advancements, and service requirements.
• Identify and capitalize on new business opportunities based on market intelligence.
• Compile and maintain an extensive competitor grid, conducting thorough benchmarking on competitors' positioning and the performance of their products.

Product & Customer Support

• Provide expert guidance to customers in overcoming their construction challenges through the strategic application of Sika products and systems.
• Take a leading role in the professional introduction of new products to customers, ensuring clear communication of product benefits and applications.

Coordination & Reporting

• Liaise effectively with sales coordinators and supply chain teams, including logistics, procurement, and production, to ensure timely fulfillment of all delivery commitments.
• Conduct and lead weekly sales meetings with the team, providing strategic guidance on weekly activity plans to ensure optimal performance.
• Prepare and submit comprehensive monthly reports as required by management, including meticulous updates to the project tracking list.
• Develop and maintain accurate three-month rolling forecasts based on current sales activities, ongoing projects, and anticipated opportunities.

Qualifications & Experience

• Bachelor's degree in Civil Engineering, Architecture, or Chemical Engineering from an accredited university.
• Minimum of 3 years' experience in technical sales within the construction or chemical industry.
• Construction chemicals experience is required.
• In-depth knowledge of construction materials, methods, and industry standards.
• Demonstrated proficiency in customer relationship management and project management.
• Well connected to the market area.
• MBA degree is considered an advantage.

Skills & Competencies

• Strong analytical and communication skills, with the ability to interpret complex technical data and present it effectively to diverse audiences.
• Proficiency in CRM software and Microsoft Office suite.
• English (Fluent).
• Arabic (Fluent).

Additional Information

• Willingness to travel extensively within the assigned territory.
• Willingness to work in the sales field.
• Competitive salaries aligned with local market benchmarks and the specific scope and responsibilities of each role.
• Compensation determined based on skills relevant to the position, education, and training.
• Committed to fair and equitable pay practices in accordance with applicable laws and regulations.