Sales Engineer

Role Overview

Sales Engineer at Schweitzer Engineering Laboratories. The position manages customer relationships and drives sales of SEL solutions through technical expertise and collaborative stakeholder engagement.

Role Purpose

To develop and maintain customer and channel partner relationships while identifying their true requirements and delivering optimal SEL solutions. The role bridges technical expertise with sales objectives, forecasting demand and driving revenue growth while collecting market intelligence.

Key Responsibilities

Customer & Partner Relationship Management

• Manage and develop relationships with SEL customers and channel partners.
• Understand the true requirements and objectives of customers.
• Determine, communicate and deliver the optimal SEL solution that best meets their needs.
• Work collaboratively to understand and drive the resolution of customer feedback and product issues.
• Liaise between customers, contracts and risk, and accounts receivable to facilitate commercial relationships.

Product Knowledge & Customer Education

• Build and maintain knowledge of all SEL products and teaching customers SEL technology and innovation.

Sales Forecasting & Goal Achievement

• Develop, maintain and deliver upon quarterly orders forecasts and sales goals.

Market Intelligence & Analysis

• Collect, analyze and report industry, competitor and customer trends to the greater SEL organization.

Tools & Systems Management

• Utilize business tools to maintain customer relationship information, opportunity tracking and sales activities.

Company Values & Standards

• Follow and apply SEL Values, Principles of Operation, and World-Class Manufacturing principles.
• Understand. Create. Simplify.

General

• Perform other duties as assigned.

Qualifications & Experience

• B.S. in Electrical Engineering or related engineering discipline (to qualify for Engineer title) or equivalent combination of education and/or work experience in technical sales (to qualify for Professional title).
• In Canada: Qualifies for Professional title if no P.E. license.
• 3 or more years of experience in an electrical engineering or technical sales environment.
• Demonstrated success working in a customer-facing role.

Skills & Competencies

• Effective and engaging communication skills.
• Ability to learn new skills and assume new responsibilities.
• Ability to work cooperatively in a team environment.
• Fluent in local language and business practices.

Additional Information

• Ability to travel.
• Background check results satisfactory to SEL.
• Negative drug test result(s).

Preferred Qualifications

• Experience using SEL products.
• Utility and Industrial industry experience.