Sales Coordinator

Role Overview

Sales Coordinator at Galadari Brothers. This role provides administrative, operational, and customer service support to the sales team, managing customer inquiries, coordinating sales documentation, overseeing deliveries and collections, and maintaining accurate records.

Role Purpose

The Sales Coordinator ensures smooth day-to-day sales operations through effective communication with branches, customers, and internal departments while assisting in reporting, scheduling, and logistics. This role contributes to improved customer satisfaction, timely collections, and seamless workflow within the sales department.

Key Responsibilities

Customer & Communications

• Attend phone calls from customers and provide feedback.
• Provide excellent customer service as per company policy and procedures.

Sales & Administrative Coordination

• Manage invoicing, arrange deliveries, and coordinate stock arrangements with the sales team.
• Coordinate and prepare various reports in respect to sales and administrative matters.
• Maintain all relevant customer-related data in the system concerning Admin & Finance.

Collections & Financial Handling

• Follow up on collections of account receivables.
• Handle post-dated cheques, cash cheques, and daily cash collection.

Logistics & Scheduling

• Schedule and organize calendar activities such as meetings, agendas, luncheon arrangements, travel plans, and department activities.
• Book conference rooms and audio visual equipment.
• Arrange logistics and meetings for visitors.
• Coordinate and support special events.

Branch & Internal Coordination

• Interact and coordinate with branches.
• Assist team members in daily administrative tasks.

Administrative & Office Management

• Perform a variety of clerical and administrative duties with minimal supervision, including answering phones, making appointments, and ordering office supplies.
• File and maintain office records and office equipment.
• Maintain telephone systems.
• Prepare documents and schedule meetings.
• Execute any relevant ad hoc duties and special projects as assigned by Management.

Qualifications & Experience

• Graduate, preferably in business management.
• 2–3 years of experience in an administration role.
• Automotive industry experience would be an added advantage.

Skills & Competencies

• Excellent communication skills.
• Fluency in English communication.
• Proactive, hardworking, goal-oriented, and motivated approach.
• Good team player with experience in professional, high-pressure working environments.
• Excellent business relationship management skills.
• Positive, enthusiastic, and friendly attitude.
• Proficient in Microsoft Office: Outlook, Word, Excel, and PowerPoint.